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ITAM Data Quality Operations Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Experis IT Full time
Job Title: ITAM Data Quality Operations

Experis IT is seeking a highly skilled ITAM Data Quality Operations professional to join our team.

Key Responsibilities:

  • Drive accuracy of the asset life cycle stage in the Configuration Management System
  • Ensure accuracy and completeness of attributes required to support ITAM processes and controls
  • Maintain the mapping reported asset life cycle stage in the Configuration Management System to the life cycle stages defined in the ITAM Standard
  • Manage scope asset attributes required for ITAM with directional maturity toward class-based required attributes
  • Identify authorized assets
  • Create and maintain a register of IT asset inventory data quality issues
  • Report and observe IT asset data quality
  • Develop, execute, and oversee data validation processes where required
  • Accountable for reporting availability of priority attributes in both AMDB and CMDB

Requirements:

  • Bachelor's degree
  • Experience with ServiceNow
  • ITIL4 Foundations
  • ITAM/Configuration Management
  • Problem Management: Kepner-Tregoe method or 5 why's method
  • JIRA Project Management

Desired Skills:

  • Knowledge of ServiceNow, SharePoint, PowerBI, and JIRA for tracking and reporting on team activities
  • Strong written and verbal communication skills
  • Strong client and stakeholder management skills
  • Strong data analytical skills with ability to digest requirements, share feedback, and identify opportunities for improvement

Experis IT is an equal opportunities employer and welcomes applications from all qualified candidates. We thank you for your interest in this opportunity and look forward to reviewing your application.