Data Quality Operations Specialist

4 weeks ago


Glasgow, Glasgow City, United Kingdom Tata Consultancy Services Full time
Job Title: Data Quality Operations Specialist

Job Summary:

We are seeking a highly skilled Data Quality Operations Specialist to join our team at Tata Consultancy Services. As a Data Quality Operations Specialist, you will be responsible for facilitating and driving improvements to the completeness and accuracy of IT asset data in our Configuration Management System.

Key Responsibilities:

- Facilitate and drive improvements to completeness and accuracy of IT asset data in the Configuration Management System
- Use a wide range of systems such as ServiceNow AMDB / CMDB, Technology Asset Inventory System Catalogue (TAISC) and Technology Asset Inventory Data Warehouse (TAIDW)
- Drive accuracy of the asset lifecycle stage in the Configuration Management System
- Drive improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine including identifying discrepancies in source data and driving remediation activity
- Maintain the mapping reported asset lifecycle stage in the Configuration Management System to the lifecycle stages defined in the ITAM Standard
- Manage the scope asset attributes required for ITAM with directional maturity toward class-based required attributes
- Identify authorized assets
- Create / maintain register of IT asset inventory data quality issues
- Report / observability of IT asset data quality
- Develop / execute / oversee data validation processes where required

Requirements:

- Strong Data Analytical skills with ability to digest requirements, share feedback and identify opportunities for improvement
- Excellent attention to details with ability to identify data trends and patterns
- Institutional knowledge of MS IT processes and systems
- Experience with ServiceNow report building and ServiceNow Performance Analytics
- Knowledge of Power BI report building
- Knowledge of ITAM/CMDB implementation

What We Offer:

- Competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network

About Us:

At Tata Consultancy Services, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is 'Inclusion without Exception'. We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.

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