Customer Engagement Manager

5 days ago

London, Greater London, United Kingdom Bodhi Full time
About the Role

We are seeking a highly skilled CRM Manager to join our team at Bodhi. As a key member of our marketing team, you will be responsible for developing and executing CRM strategies to drive customer engagement and retention.

Key Responsibilities:

  • Design, manage, and optimize marketing campaigns to boost customer engagement and retention.
  • Monitor and report on the performance of CRM campaigns, providing actionable insights to inform future strategies.
  • Analyze CRM data to identify trends, opportunities, and areas for improvement.
  • Collaborate with cross-functional teams to optimize retention strategies and enhance customer experience.

Requirements:

  • 3+ years of experience in a CRM Manager role, with a proven track record of driving customer engagement and retention.
  • Expertise in CRM software and data-driven customer engagement strategies.
  • Hands-on experience with major CRM tools, including Braze, HubSpot, Salesforce Marketing Cloud, Silverpop, and Mailchimp.
  • Strong understanding of data and analytics, with the ability to interpret complex data sets and provide actionable insights.
  • Experience in creating and maintaining HTML templates, with a focus on user experience and design.
  • A solid understanding of the complete user lifecycle, including knowledge of other marketing channels and products.

About You:

We are looking for a highly motivated and experienced CRM Manager who is passionate about driving customer engagement and retention. If you have a strong background in CRM software and data-driven customer engagement strategies, and are looking for a new challenge, we encourage you to apply.

  • Production and Engagement Coordinator

    11 hours ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Production and Engagement Coordinator to support the administrative planning and delivery of our artistic and creative engagement projects.Key ResponsibilitiesProvide pre- and production support to our live and recorded productions and projects, working closely with producers on research,...

  • Production and Engagement Coordinator

    10 hours ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Production and Engagement Coordinator to support the administrative planning and delivery of our artistic and creative engagement projects.Key ResponsibilitiesProvide pre- and production support to our live and recorded productions and projects, working closely with producers on research,...

  • Customer Engagement Manager

    4 weeks ago

    London, Greater London, United Kingdom Ritz Recruitment Full time

    We are seeking a Customer Engagement Manager for our Retail and Museum Operations, dedicated to delivering exceptional service within a prestigious British Charity. This organization is renowned for its rich history and commitment to excellence, making it a highly esteemed workplace.The primary objective of this position is to oversee the daily management of...

  • Customer Engagement Manager

    5 days ago

    London, Greater London, United Kingdom Bodhi Full time

    About the RoleWe are seeking a highly skilled CRM Manager to join our team at Bodhi. As a key member of our marketing team, you will be responsible for developing and executing CRM strategies to drive customer engagement and retention.Key Responsibilities:Design, manage, and optimize marketing campaigns to boost customer engagement and retention.Monitor and...

  • Customer Engagement Manager

    7 days ago

    London, Greater London, United Kingdom Bodhi Full time

    About the RoleWe are seeking a highly skilled CRM Manager to join our team at Bodhi. As a key member of our marketing team, you will be responsible for developing and executing CRM strategies to drive customer engagement and retention.Key Responsibilities:Design, manage, and optimize marketing campaigns to boost customer engagement and retention.Monitor and...

  • Customer Engagement Manager

    5 hours ago

    London, Greater London, United Kingdom Bell Integration - Driving Digital Transformation Full time

    About the RoleWe are seeking a highly skilled Customer Marketing Manager to join our team at Bell Integration - Driving Digital Transformation. As a key member of our marketing team, you will be responsible for developing and executing customer-centric marketing strategies that drive engagement, retention, and expansion.Key ResponsibilitiesDevelop and...

  • Customer Engagement Manager

    6 hours ago

    London, Greater London, United Kingdom Bell Integration - Driving Digital Transformation Full time

    About the RoleWe are seeking a highly skilled Customer Marketing Manager to join our team at Bell Integration - Driving Digital Transformation. As a key member of our marketing team, you will be responsible for developing and executing customer-centric marketing strategies that drive engagement, retention, and expansion.Key ResponsibilitiesDevelop and...

  • Customer Engagement Manager

    6 days ago

    London, Greater London, United Kingdom Marketing Moves Full time

    Job Title: Customer Engagement ManagerJob Type: ContractIndustry: Software and TechnologyLocation: RemoteAbout the Role:We are seeking a proactive marketer to join our team on an 11-month contract basis. As a Customer Engagement Manager, you will be responsible for planning and executing multi-channel marketing campaigns to engage target customers across...

  • Customer Engagement Manager

    5 days ago

    London, Greater London, United Kingdom Marketing Moves Full time

    Job Title: Customer Engagement ManagerJob Type: ContractIndustry: Software and TechnologyLocation: RemoteAbout the Role:We are seeking a proactive marketer to join our team on an 11-month contract basis. As a Customer Engagement Manager, you will be responsible for planning and executing multi-channel marketing campaigns to engage target customers across...

  • Customer Engagement Manager

    6 days ago

    London, Greater London, United Kingdom Bell Integration - Driving Digital Transformation Full time

    About the RoleBell Integration - Driving Digital Transformation is seeking a highly skilled Customer Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer-centric marketing strategies that drive engagement, retention, and expansion.Key ResponsibilitiesDevelop and Execute...

  • Customer Engagement Manager

    6 days ago

    London, Greater London, United Kingdom Bell Integration - Driving Digital Transformation Full time

    About the RoleBell Integration - Driving Digital Transformation is seeking a highly skilled Customer Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer-centric marketing strategies that drive engagement, retention, and expansion.Key ResponsibilitiesDevelop and Execute...

  • Customer Engagement Manager

    6 days ago

    London, Greater London, United Kingdom Bell Integration - Driving Digital Transformation Full time

    About the RoleBell Integration - Driving Digital Transformation is seeking a highly skilled Customer Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer-centric marketing strategies that drive engagement, retention, and expansion.Key ResponsibilitiesDevelop and Execute...

  • Customer Engagement Manager

    4 weeks ago

    London, Greater London, United Kingdom Ritz Recruitment Full time

    We are seeking a Customer Engagement Manager to enhance visitor interactions and operational excellence within a prominent charitable organization. This role is integral to ensuring exceptional service delivery and operational efficiency.Key Responsibilities:Oversee the daily management of visitor experiences, ensuring a safe and enjoyable environment for...

  • Customer Engagement Manager

    4 weeks ago

    London, Greater London, United Kingdom EstimateOne Full time

    Join a Dynamic Team at EstimateOneWe are a prominent SaaS provider, recognized for our innovative solutions in the commercial construction sector. As we aim to enhance our global footprint, we are excited to expand our team to better serve our clients.Position: Customer Success ManagerEnhance customer onboarding and engagement strategiesDevelop and execute...

  • Customer Engagement Manager

    6 days ago

    London, Greater London, United Kingdom Compass Group UK Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Engagement Manager to join our team at Compass Group UK. As a key member of our Restaurant Associates team, you will be responsible for driving awareness, participation, and customer satisfaction across our restaurants and event spaces.Key ResponsibilitiesPlan, coordinate, and deliver...

  • Customer Engagement Manager

    6 days ago

    London, Greater London, United Kingdom Compass Group UK Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Engagement Manager. As a key member of our Restaurant Associates team, you will be responsible for planning, coordinating, and delivering various activities and initiatives that drive awareness, participation, and customer satisfaction across our...

  • Customer Engagement Manager

    4 days ago

    London, Greater London, United Kingdom monday Full time

    About the RoleWe are seeking a highly motivated Customer Engagement Manager to support strategic customer initiatives across the EMEA region. Reporting to the EMEA Marketing Director, you will play a key role in driving customer engagement, growth, retention, and advocacy efforts that align directly with the company's top priorities.Key...

  • Customer Engagement Manager

    4 days ago

    London, Greater London, United Kingdom monday Full time

    About the RoleWe are seeking a highly motivated Customer Engagement Manager to support strategic customer initiatives across the EMEA region. Reporting to the EMEA Marketing Director, you will play a key role in driving customer engagement, growth, retention, and advocacy efforts that align directly with the company's top priorities.Key...

  • Customer Engagement Manager

    7 days ago

    London, Greater London, United Kingdom Trustpilot, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Engagement Manager to join our Customer Success department in the UK Market. As a key member of our team, you will play a crucial role in building trust and transparency between consumers and businesses worldwide.Key ResponsibilitiesProduct Adoption Management: Guide businesses in adopting our product,...

  • Customer Engagement Manager

    4 weeks ago

    London, Greater London, United Kingdom Energy Exemplar Full time

    About the PositionThe Customer Engagement Manager will join the EMEA Sales and Customer Success division, concentrating on client retention and revenue enhancement. This role involves fostering relationships with TSO users, recommending strategies to optimize software utilization, and guiding clients throughout their experience with the product.Primary...