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Customer Engagement Manager

2 months ago

London, Greater London, United Kingdom Marketing Moves Full time

Job Title: Customer Engagement Manager

Job Type: Contract

Industry: Software and Technology

Location: Remote

About the Role:

We are seeking a proactive marketer to join our team on an 11-month contract basis. As a Customer Engagement Manager, you will be responsible for planning and executing multi-channel marketing campaigns to engage target customers across various touchpoints.

Key Responsibilities:

  • Develop and implement data-driven marketing strategies to personalise marketing initiatives and deliver targeted messaging to key stakeholders.
  • Monitor and analyse the effectiveness of customer marketing campaigns, leveraging metrics and KPIs to optimise performance and drive continuous improvement.
  • Support the advocacy program by working closely with the US customer marketing team.
  • Collaborate with cross-functional teams to ensure alignment and effective execution of marketing initiatives.

Requirements:

  • Proven experience in B2B marketing, with a focus on customer engagement.
  • Strong understanding of marketing principles, techniques, and best practices in the B2B space.
  • Demonstrated ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment.
  • Strong analytical skills, with the ability to translate complex data into actionable insights and strategies.

About Marketing Moves:

Marketing Moves is a leading software company in the finance automation space. We are committed to delivering innovative solutions that drive business growth and customer success.