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Customer Engagement Manager

3 months ago


London, Greater London, United Kingdom EstimateOne Full time

Join a Dynamic Team at EstimateOne

We are a prominent SaaS provider, recognized for our innovative solutions in the commercial construction sector. As we aim to enhance our global footprint, we are excited to expand our team to better serve our clients.

Position: Customer Success Manager

  • Enhance customer onboarding and engagement strategies
  • Develop and execute customer success initiatives
  • Facilitate and conduct training programs
  • Oversee customer engagement activities
  • Foster customer relationships and identify opportunities for improved usage
  • Collaborate closely with sales teams and management

Qualifications:

  • Proven experience as a Customer Success Manager within a SaaS environment
  • Strong ability to understand and empathize with customer requirements
  • Analytical mindset with excellent communication abilities
  • Driven, genuine, and team-oriented
  • Committed to enhancing the customer experience

What We Offer:

We provide flexible working arrangements, a budget for professional growth, entrepreneurial leave, and additional benefits. Join us in a supportive and inclusive workplace where your contributions are appreciated.

We look forward to your application for this rewarding opportunity.