HR Advisor

6 days ago

Woodbridge, Suffolk, United Kingdom The Hotel Folk Full time

About The Hotel Folk

The Hotel Folk is a dynamic and award-winning group of hotels based across Suffolk. We are seeking a highly skilled HR Advisor to join our team and provide support to our Hotel Managers and staff.

This is a varied role in a fast-paced environment that would suit someone who is confident, proactive, and enjoys the employee relations side of HR. The successful candidate will have a high level of emotional intelligence, be super organized, and have an excellent eye for detail and accuracy.

Key Responsibilities

  1. Management Support and Advice:
  • Act as the first line expert HR advisor, bringing any compliance, or matters of concern or risk to the manager as soon as they are known.
  • Conduct monitoring of HR KPI's such as absence and turnover information, using the information to support the Heads of Departments with any problems that are identified.
  • Provide information and guidance to managers in respect of employee policies and procedures.
  • Implement updates for policies and procedures in Company Handbook.
  • Help Head of Departments (HOD) with any performance management issues within their teams.
  • Coach newly appointed HOD's in respect of their managerial/people responsibilities and documentation requirements.
  • Carry out investigations as well as disciplinary and grievance meetings, reporting findings as appropriate.
Administration and Payroll:
  • Oversee the accurate and timely completion of all HR/payroll admin, including starters and leavers, absence records, induction and training documentation.
  • Provide all new starters with all relevant employment information before they start, or where this is not possible on their start date.
  • Check that all eligibility to work criteria are met and that references are received for all new employees.
  • Complete and revise written statements and any other revised documentation as necessary.
  • Conduct Exit Interviews.
Recruitment and Development:
  • Support with recruitment advertising for the hotels, internally and externally.
  • Support HOD's with recruitment and other interviews.
  • Work with the Training Manager to deliver the Company Induction.
  • Manage the appraisal system and implement outcomes.
  • Support managers with development plans for their teams.

Requirements

  • Eligible to work in the UK
  • CIPD level 5 qualified
  • GCSE (or equivalent) Maths and English
  • Min. 3 years' current/recent/post qualification HR experience
  • Experience of running disciplinary/grievance investigations and meetings
  • Up to date knowledge of UK employment law
  • Excellent levels of accuracy
  • Excellent communication skills
  • High level of emotional intelligence
  • Well organised and able to juggle multiple priorities

Benefits

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Private medical insurance
  • Store discount

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