Customer Service Representative

2 weeks ago

Bristol, Bristol, United Kingdom Hargreaves Lansdown Asset Management Limited Full time

We are seeking a highly skilled Helpdesk Consultant to join our leading financial helpdesk at Hargreaves Lansdown Asset Management Limited. As a key member of our team, you will be the first point of contact for our clients and provide exceptional support through inbound calls and written correspondence.

This is a non-sales role, and you will receive comprehensive in-house training to equip you with the knowledge and skills to support clients with complex queries. You will work closely with our business teams to provide seamless support and ensure our clients receive the highest level of service.

Key Responsibilities:

  • Provide exceptional customer service to our clients through inbound calls and written correspondence
  • Support clients with complex queries and provide tailored solutions
  • Work closely with our business teams to ensure seamless support and high-quality service
  • Participate in ongoing training and development to enhance your skills and knowledge

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading financial services company

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