Sales Support Specialist
1 day ago
Are you passionate about delivering exceptional customer service and administration skills?
About the Role:We're seeking a highly motivated and organized individual to join our team as a Retail Liaison and Administrative Support specialist at CV-Library.
You'll be responsible for developing strong working relationships with our retailers, providing administrative support, and promoting the centre's communication system.
Main Responsibilities:
- BUILD STRONG WORKING RELATIONSHIPS WITH ALL 67 RETAILERS WITHIN THE SHOPPING CENTRE.
- ENGAGE PROACTIVELY WITH RETAILERS TO GATHER FEEDBACK ON SALES AND TRADING PERFORMANCE.
- PROMOTE AND MANAGE THE USE OF THE CENTRE'S COMMUNICATION SYSTEM.
- PROVIDE ADMINISTRATIVE ASSISTANCE, SUCH AS MAINTAINING AN ORGANIZED FILING SYSTEM AND MANAGING GENERAL OFFICE DUTIES.
- SERVE AS A POINT OF CONTACT FOR EMERGENCY PROCEDURES AND UPDATE THE CENTRE'S EVACUATION POLICY.
- UPDATE RETAILER KEYHOLDER INFORMATION REGULARLY AND MANAGE THE ANNUAL DISTRIBUTION AND COLLATION OF OCCUPIER SURVEYS.
- RESPOND PROFESSIONALLY TO ALL QUERIES AND COMPLAINTS.
- ASSIST IN FIRE SAFETY TENANT MONITORING CHECKS AND COMPPILE PAPERWORK FOR ISO 14001 ACCREDITATION.
Requirements:
- UNDERSTAND COMPANY HEALTH, SAFETY, WELFARE, FIRE, AND ENVIRONMENTAL ARRANGEMENTS.
- COMPLETE ALL MANDATORY TRAINING AND ATTEND ADDITIONAL TRAINING AS NECESSARY.
- PROFICIENT IN MICROSOFT WORD, EXCEL, OUTLOOK, AND POWERPOINT.
Benefits:
Job Title: Retailer Liaison and Administrative Support
Company: CV-Library
Location: To be confirmed
Sector: Administration
Contract: Permanent
Hours: Full Time
Estimated Salary: £25,000 - £30,000 per annum
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