Sales Support Specialist

1 day ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time

Are you passionate about delivering exceptional customer service and administration skills?

About the Role:

We're seeking a highly motivated and organized individual to join our team as a Retail Liaison and Administrative Support specialist at CV-Library.

You'll be responsible for developing strong working relationships with our retailers, providing administrative support, and promoting the centre's communication system.

Main Responsibilities:

  • BUILD STRONG WORKING RELATIONSHIPS WITH ALL 67 RETAILERS WITHIN THE SHOPPING CENTRE.
  • ENGAGE PROACTIVELY WITH RETAILERS TO GATHER FEEDBACK ON SALES AND TRADING PERFORMANCE.
  • PROMOTE AND MANAGE THE USE OF THE CENTRE'S COMMUNICATION SYSTEM.
  • PROVIDE ADMINISTRATIVE ASSISTANCE, SUCH AS MAINTAINING AN ORGANIZED FILING SYSTEM AND MANAGING GENERAL OFFICE DUTIES.
  • SERVE AS A POINT OF CONTACT FOR EMERGENCY PROCEDURES AND UPDATE THE CENTRE'S EVACUATION POLICY.
  • UPDATE RETAILER KEYHOLDER INFORMATION REGULARLY AND MANAGE THE ANNUAL DISTRIBUTION AND COLLATION OF OCCUPIER SURVEYS.
  • RESPOND PROFESSIONALLY TO ALL QUERIES AND COMPLAINTS.
  • ASSIST IN FIRE SAFETY TENANT MONITORING CHECKS AND COMPPILE PAPERWORK FOR ISO 14001 ACCREDITATION.

Requirements:

  • UNDERSTAND COMPANY HEALTH, SAFETY, WELFARE, FIRE, AND ENVIRONMENTAL ARRANGEMENTS.
  • COMPLETE ALL MANDATORY TRAINING AND ATTEND ADDITIONAL TRAINING AS NECESSARY.
  • PROFICIENT IN MICROSOFT WORD, EXCEL, OUTLOOK, AND POWERPOINT.

Benefits:

Job Title: Retailer Liaison and Administrative Support

Company: CV-Library

Location: To be confirmed

Sector: Administration

Contract: Permanent

Hours: Full Time

Estimated Salary: £25,000 - £30,000 per annum



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