Contract ITSM Specialist
4 hours ago
We are looking for an experienced ServiceNow Developer to join our team in West London, working on a contract basis.
The ideal candidate will have extensive expertise in configuring SLAs and Service Commitments, as well as hands-on experience with the Contract Management Plugin. This role requires a deep understanding of ITSM processes and proficiency with CSDM v4.
About the Role:
- Configure and optimize SLAs and Service Commitments to align with business requirements.
- Implement and manage the Contract Management Plugin to streamline vendor contractual commitments.
- Collaborate with stakeholders to ensure effective ITSM process lines are supported and aligned with best practices.
- Maintain data integrity and service mapping across the platform using CSDM v4 principles.
- Develop and utilize dashboards and reports to support decision-making.
- Provide technical guidance and mentorship to team members on ServiceNow development best practices.
Key Requirements:
- Extensive experience as a ServiceNow Developer, with a focus on configuring SLAs and Service Commitments.
- Proven expertise in deploying and managing the Contract Management Plugin.
- Deep understanding of ITSM processes and their application within the ServiceNow platform.
- Hands-on experience with CSDM v4 and its integration into IT workflows.
- Proficiency in Performance Analytics and Platform Analytics, with a focus on SLA reporting and insights.
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
- Excellent communication skills, with a track record of effectively working with cross-functional teams.
Estimated Salary: Up to £625 per day (Inside IR35), with 2 days per week required in West London.
-
Halo ITSM Implementation Specialist
1 month ago
London, Greater London, United Kingdom OpticoreIT Full timeOpticoreIT is a specialist IT services consultancy that offers diverse opportunities to work in challenging and exciting environments across various client bases, including large enterprises and FTSE 100 companies, spanning multiple verticals such as Finance, Media, Telecommunications, and more.OpticoreIT is growing, and we are seeking a contract Halo...
-
UK ITSM Consultant
15 hours ago
London, Greater London, United Kingdom Xcede Full timeBroad Appreciation of ITSM Tools RequiredWe require a Servicenow Senior Implementation Specialist who already has a broad appreciation of ITSM tools and ITIL fundamentals.The successful candidate will have hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the Servicenow ecosystem.
-
ServiceNow ITSM Expert
21 hours ago
London, Greater London, United Kingdom Xcede Full timeCompany OverviewXcede is a specialist ServiceNow Implementation Partner based in the UK.We are seeking a highly skilled Servicenow ITSM Expert to join our team.
-
ITSM Solution Specialist
4 weeks ago
London, Greater London, United Kingdom Anson McCade Full timeAnson McCade is delighted to partner with a world-leading consultancy as they seek to appoint an ITSM Solution Specialist to their team in the UK. The successful candidate will work closely with clients and stakeholders to deliver successful ServiceNow implementations, integrations, and ongoing support across multiple client environments.The ideal candidate...
-
ITSM Transition Specialist
20 hours ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeITSM Transition Project
-
ITSM Solution Manager
5 hours ago
London, Greater London, United Kingdom Charles Russell Speechlys LLP Full timeWe are looking for an experienced ITSM System Administrator and Product Owner to join our team at Charles Russell Speechlys LLP.This role requires the ability to oversee the management of a hosted ITSM solution, ensuring its optimal performance and alignment with business needs.The successful candidate will work closely with the Service Desk Manager,...
-
ITSM Administrator
3 weeks ago
London, Greater London, United Kingdom Asendia Full timeITSM Administrator Role OverviewAsendia Group is seeking an ITSM Administrator to join our dynamic team. In this role, you will be responsible for planning, developing, coordinating, managing, and implementing the technical pipeline for the Group ITSM tool, Easy Vista. Your expertise will be expanded to administer and configure any other Group IT tools.Key...
-
Cloud ITSM Specialist
20 hours ago
London, Greater London, United Kingdom Axiom Software Solutions Limited Full timeCompany OverviewAxiom Software Solutions Limited is a leading provider of software solutions. We value innovation, teamwork, and customer satisfaction.Job SummaryWe are seeking a seasoned Business Consultant with a technical background as a developer for Cloud Management to join our team. The successful candidate will have a strong understanding of...
-
ITSM System Administrator and Product Lead
21 hours ago
London, Greater London, United Kingdom Charles Russell Speechlys LLP Full timeCharles Russell Speechlys LLP seeks an experienced ITSM System Administrator and Product Owner to join their team.The successful candidate will be responsible for the management of a hosted ITSM solution, ensuring its optimal performance and alignment with business needs. This role involves overseeing system updates, managing transitions from development,...
-
Cloud Service Owner
4 weeks ago
London, Greater London, United Kingdom Cornwallis Elt Ltd Full timeWe are seeking a Technical Service Owner to join our client, Cornwallis Elt Ltd, on an initial 6-month contract. The successful candidate will be part of an exciting area of the business working within a multiplatform environment.Reporting into the OCI & Oracle Apps Technical Service Lead, this hybrid role serves as a primary escalation point for...
-
Senior ServiceNow ITSM Specialist
16 hours ago
London, Greater London, United Kingdom IF Recruitment Ltd Full timeAre you a skilled ServiceNow Developer looking for a challenging role that leverages your technical expertise? IF Recruitment Ltd is currently seeking a seasoned professional to fill this position.">This hybrid role involves collaborating with colleagues to complete outstanding backlog items on the client's platform, delivering the Xanadu upgrade in...
-
Contract Hybrid ServiceNow Professional
3 hours ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob Summary:We are looking for a skilled ServiceNow Developer to join our team on a 3-month contract. The successful candidate will be responsible for delivering the Xanadu upgrade and providing technical expertise from a ServiceNow perspective to the current ITSM transition project.Key Responsibilities:Collaborate with team members to complete outstanding...
-
Technical ServiceNow Specialist
3 weeks ago
London, Greater London, United Kingdom Addition Solutions LTD Full timeWe are seeking a Technical ServiceNow Specialist to join our team at Addition Solutions LTD in Central London. The successful candidate will be responsible for designing and implementing infrastructure solutions using ServiceNow modules.As a Technical ServiceNow Specialist, you will oversee the integration of ITSM, ITAM, and ITOM modules to streamline IT...
-
Security Specialist
1 month ago
London, Greater London, United Kingdom Methods Business and Digital Technology Limited Full timeMethods is seeking a skilled Security Cleared ServiceNow Developer for a 12 month contract. The ideal candidate will ensure a reliable configuration and customisation mechanism for the ServiceNow system, including workflows, UI, client scripts and business rules. This role requires a solution-focused approach to automate tasks and improve service requests...
-
IT Service and Contract Management Specialist
4 hours ago
London, Greater London, United Kingdom CV-Library Full time**About the Role**CV-Library is seeking a highly skilled IT Service Management Analyst to join our team in the City of London. This is an exciting opportunity to work with global and virtual teams, delivering high service levels in a fast-paced environment.The ideal candidate will have 3+ years of experience working with ITSM tools, such as ServiceNow, and a...
-
ServiceNow Integration Specialist
4 weeks ago
London, Greater London, United Kingdom Opus Recruitment Solutions Ltd Full timeOpus Recruitment Solutions Ltd is currently seeking a highly skilled ServiceNow developer to join their team on a 6 month outside IR35 contracting basis.The successful candidate will be working in the retail sector, conducting an integration project using ServiceNow with a focus on HRSD. This is a fantastic opportunity for someone who wants to utilize their...
-
ServiceNow Platform Operations Specialist
4 weeks ago
London, Greater London, United Kingdom Capita Full time**Job Title:** ServiceNow Platform Operations SpecialistWe are seeking an experienced ServiceNow expert to join our team at Capita. As a ServiceNow Platform Operations Specialist, you will be responsible for deploying, maintaining, and improving the ServiceNow Service Management platform.This role involves leveraging technology to deliver proactive IT...
-
ServiceNow Integration Specialist
3 weeks ago
London, Greater London, United Kingdom Anson McCade Full timeJob OverviewAnson McCade is seeking a skilled ServiceNow Integration Specialist to join their team in the UK. The successful candidate will play a key part in the successful implementation, integration, and ongoing support of our ServiceNow platform across multiple client environments.About the RoleThis is a 6-month contract position that requires Active SC...
-
ServiceNow IT Systems Specialist
5 hours ago
London, Greater London, United Kingdom Anglia IT Recruitment Full timeAnglia IT Recruitment is seeking a skilled ServiceNow IT Systems Specialist to join our team.We are looking for someone with experience in developing customized ServiceNow environments, as well as collaboration skills to work with colleagues on the client's platform.The successful candidate will have a proven background working as a ServiceNow Developer,...
-
Technical ServiceNow Specialist
3 weeks ago
London, Greater London, United Kingdom Xcede Full timeXcede is seeking a Senior Technical Consultant - ServiceNow with a strong background in ServiceNow development, to join our team of experts in the UK.Key Responsibilities:Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJSHands-on experience of wider offerings including CSM, ITOM, SPM, and HRSDWork on a range of ServiceNow...