Customer Service Representative
2 days ago
Unilin, a global leader in laminate & Parquet flooring systems, is seeking a Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of service are maintained.
Key Responsibilities:
- Process a large volume of orders and customer inquiries
- Handle customer complaints and issues via phone, live chat, and email
- Work closely with our external sales team to ensure seamless customer service
- Provide technical support and guidance to customers
Requirements:
- Previous experience in a customer-facing role, preferably in a service or sales environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office applications, particularly Excel
- Previous experience with SAP is a plus
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
Unilin is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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