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Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeCustomer Service AdvisorFluent GermanFlexible Work ArrangementAthena Resourcing Solutions is seeking a skilled Customer Service Advisor who is fluent in German to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, working in a busy environment with a team of customer service...
Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and fluent German speaker to join our team as a Customer Service Representative. As a key member of our Business to Business Customer Service team, you will be responsible for providing exceptional customer service to clients primarily based in the German speaking region, while also covering the English speaking markets.
Key Responsibilities:
- Deliver high-quality customer service via phone, email, or other communication channels
- Assist with new customer inquiries and resolve issues in a prompt and professional manner
- Process orders received via various channels, including telephone, fax, email, or internet
- Build long-term relationships with clients through effective communication and problem-solving skills
Requirements:
- Fluent in German and English
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive 'can-do' attitude
What We Offer:
Our client offers a competitive starting basic salary of up to £27,000, plus attractive company benefits. As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service.
