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Customer Service Representative

1 month ago


Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full time
Job Description

At Lifeplus, we're on a mission to be the world leader in holistic wellbeing. We're looking for a talented Customer Service Representative to join our team and help us achieve this goal.

As a Customer Service Representative, you'll be the first point of contact for our customers, providing exceptional support and resolving queries on a wide range of topics. You'll work closely with our network to build relationships, process orders, and make outgoing calls to customers to achieve a satisfactory resolution.

We're passionate about delivering excellent customer service, and we're looking for someone who shares our values. You'll need to be fluent in both oral and written English and German, and have a positive and flexible approach to your work.

As a member of our team, you'll have the opportunity to develop your skills and knowledge, and contribute to the ongoing development of our Customer Care and wider business. You'll also have access to a range of benefits, including a contributory pension scheme, opportunity to buy and sell holiday, and gym membership discounts.

Our ideal candidate will be proactive, flexible, and passionate about delivering excellent customer service. If you're looking for a challenging and rewarding role that will help you grow and develop your skills, we'd love to hear from you.

Key Responsibilities:

  • Provide exceptional customer service and support to our network
  • Resolve customer queries and resolve issues in a timely and professional manner
  • Process orders and make outgoing calls to customers as required
  • Develop relationships with customers and build opportunities for growth and development
  • Contribute to the ongoing development of our Customer Care and wider business

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive team environment
  • Access to a range of benefits, including a contributory pension scheme and gym membership discounts

How to Apply:

If you're passionate about delivering excellent customer service and are looking for a challenging and rewarding role, please submit your application. We can't wait to hear from you