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Customer Service Representative

1 month ago

Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full time
Job Description

At Lifeplus, we're on a mission to be the world leader in holistic wellbeing. We're looking for a talented Customer Service Representative to join our team and help us achieve this goal.

As a Customer Service Representative, you'll be the first point of contact for our customers, providing excellent service and support to help them unlock their wellbeing potential. You'll be responsible for building relationships, resolving queries, and processing orders and changes.

We're looking for someone who is passionate about delivering exceptional customer service, is fluent in both oral and written English and German, and has a positive and flexible approach. If you're a team player who is eager to learn and grow with us, we'd love to hear from you.

Key Responsibilities
  • Provide excellent customer service and support via phone and email
  • Build relationships with customers and resolve queries in a timely and professional manner
  • Process orders and changes in line with Lifeplus policies and service level agreements
  • Participate in the ongoing development of Lifeplus Customer Care and the wider business
What We Offer
  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • Professional development and training opportunities
  • A fun and supportive team environment
Requirements
  • Fluency in both oral and written English and German
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Positive and flexible approach

We're an equal opportunities employer and welcome applications from all qualified candidates. If you're passionate about delivering exceptional customer service and want to be part of a dynamic and growing company, please apply today.