Customer Support Coordinator
2 days ago
**Job Summary:**
We are looking for a skilled Customer Support Coordinator to join our sales team at Jonathan Lee Recruitment Ltd. As a key point of contact for existing customers, you will provide exceptional support and direct them to the appropriate department for further assistance.
The ideal candidate will have a solid understanding of sales principles and customer service practices, with experience working with ERP and CRM systems. You will be able to develop, monitor, and report on key performance indicators, manage sales tracking tools, and collaborate with account managers to devise targeted sales strategies.
**Salary & Benefits:**
The salary for this role is estimated to be around £30,000 per annum, plus benefits and bonus opportunities.
**Key Responsibilities:**
- Engage with existing customers to provide exceptional support and direct them to the appropriate department
- Supply the sales team with vital data and guides to enhance their performance
- Develop, monitor, and report on key performance indicators
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