Customer Relationship Manager
4 days ago
Hobbycraft is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing our customer relationship strategy, driving customer lifetime value, and further growth for the business.
Key Responsibilities- Lead the execution and optimization of our customer relationship campaigns across multiple channels, including email, app notifications, and other digital platforms.
- Develop and implement data-driven marketing strategies to drive customer engagement and retention.
- Collaborate with cross-functional teams to develop and execute core marketing activity and strategic plans.
- Manage and develop a team of designers and marketing professionals to support the delivery of customer relationship campaigns.
- Work closely with senior stakeholders to ensure alignment with business objectives and goals.
- Proven background in briefing, executing, measuring, and optimizing email or digital marketing campaigns.
- Strong organizational skills, with the ability to plan and allocate resources for multiple campaigns and projects of varying complexity.
- Analytical, numerate, and results-oriented, with good commercial judgment and KPI understanding.
- Customer-focused, with a proven track record of considering customer segments and insight, and applying this knowledge to marketing campaigns.
- Experience in leading a team, either direct reports or in a project scenario.
- Strong interpersonal and communication skills, with the ability to work as part of a team and with senior stakeholders.
- Proven reporting skills and experience using reporting tools and Excel.
- Ability to assess creative against commercial goals and campaign objectives.
- Fast learner, ready to adapt and utilize new technologies as they become available.
- Ability to work at pace and adapt to change in a fast-paced retail environment with tight deadlines.
- Attention to detail is essential, with good problem-solving skills.
- Self-starter with bags of initiative and enthusiasm.
- Competitive salary of up to £32,000 DOE.
- Pension with a 4% contribution.
- 25 days holiday increasing every year.
- 25% discount in our stores.
- Hybrid working policy.
- Dog-friendly office.
- Employee Assistance Programme provided by Retail Trust.
- Cash Health Plan with Health Shield.
- Discounted gym membership.
-
Customer Relationship Manager
18 hours ago
Bournemouth, Bournemouth, United Kingdom Hobby Craft Full timeAbout the RoleHobbycraft is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing our customer relationship strategy, driving customer lifetime value, and further growth for the business.Key ResponsibilitiesLead the execution and optimization...
-
Customer Relationship Manager
20 hours ago
Bournemouth, Bournemouth, United Kingdom Hobby Craft Full timeAbout the RoleHobbycraft is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing our customer relationship strategy, driving customer lifetime value, and further growth for the business.Key ResponsibilitiesLead the execution and optimization...
-
Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom COREcruitment Ltd Full timePosition OverviewClient Relationship Manager, Premier Beverage DistributorOur client is a distinguished beverage wholesaler, providing an extensive selection of drinks to various businesses. With a solid reputation for excellence and customer satisfaction, this organization is committed to delivering top-notch products and support to its clientele. As they...
-
Client Relationship Manager
1 week ago
Bournemouth, Bournemouth, United Kingdom Rubicon Recruitment Agency Full timeJob Title: Account ManagerCompany: Rubicon Recruitment AgencyJob Type: Full-timeLocation: Remote (with occasional travel)About the Role:We are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business...
-
Client Relationship Manager
7 days ago
Bournemouth, Bournemouth, United Kingdom Vitality Full timeAbout The RoleWe are seeking a highly skilled and motivated Customer Service Adviser to join our dynamic team at Vitality. As a key member of our department, you will play a vital role in delivering exceptional customer service and support to our business partners and brokers.Key ResponsibilitiesProvide professional and personable customer service via phone...
-
Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom C&C Group plc Full timePosition Overview Are you knowledgeable about the beverage sector? Do you enjoy engaging with clients and fostering relationships? If so, consider the opportunity as a Client Relationship Manager and engage with our diverse clientele. This role allows you to cultivate connections and expand your network with our esteemed customers. Utilizing your...
-
Supplier Relationship Manager
7 days ago
Bournemouth, Bournemouth, United Kingdom Talent Drive | B Corp™ Full timeJob Title: IT Vendor ManagerAbout the Role:Talent Drive | B Corp™ is seeking an experienced IT Vendor Manager to join our team. As a key member of our procurement function, you will be responsible for managing our relationships with Tier 1 and largest Technology vendors to the business.Key Responsibilities:Interface between the Sourcing Team, Technology...
-
Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom C&C Group plc Full timePosition Overview Are you experienced in the beverage sector? Do you enjoy engaging with clients and fostering relationships? If so, consider the opportunity of becoming a Client Relationship Manager, where you will engage with a diverse clientele. This role offers you the chance to develop connections and expand your network with our esteemed...
-
Client Relationship Manager
7 days ago
Bournemouth, Bournemouth, United Kingdom Ad Warrior Full timeAbout Ad WarriorAd Warrior is a pioneering digital communication company that is changing the game with its approach to providing businesses with cutting-edge phone systems, lightning-fast internet, memorable phone numbers, and seamless international connections.We are now on the lookout for a dynamic Customer Service Representative to join our vibrant,...
-
Client Relationship Manager
7 days ago
Bournemouth, Bournemouth, United Kingdom Vitality Corporate Services Limited Full timeJob DescriptionAbout The Role**Team Retention and Growth**We are seeking a highly motivated and experienced professional to join our team as a Renewal Specialist. As a key member of our team, you will play a critical role in driving business growth and retention.**Working Pattern**We offer a hybrid working arrangement, with 2 days per week spent in our...
-
Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Quantum Full timePosition OverviewJob Title: Client Relationship ManagerDepartment: Client ServicesLocation: Office-BasedCompensation: £26,000 to £30,000Join Us at QuantumWe are an independent agency specializing in brand experiences that resonate across various platforms.We approach our work with vision, operate with flexibility, and deliver with excellence.About UsOur...
-
Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Quantum Full timePosition OverviewJob Title: Client Relationship ManagerDepartment: Client ServicesLocation: Office-based roleCompensation: £26,000 to £30,000Join Us at QuantumWe are an independent agency specializing in brand experiences that resonate across various platforms.We approach our work with vision, operate with flexibility, and deliver with excellence.About...
-
Customer Success Manager
3 days ago
Bournemouth, Bournemouth, United Kingdom Passenger Technology Group Ltd Full timeRole PurposeAt Passenger Technology Group Ltd, we have an exciting opportunity for a Customer Success Manager to support our customers by understanding their unique goals and business processes and providing expert knowledge of our products.The ultimate aim is to deliver on our mission statement "We build technology to power sustainable transport connecting...
-
Customer Success Manager
3 days ago
Bournemouth, Bournemouth, United Kingdom Passenger Technology Group Ltd Full timeRole PurposeAt Passenger Technology Group Ltd, we have an exciting opportunity for a Customer Success Manager to support our customers by understanding their unique goals and business processes and providing expert knowledge of our products.The ultimate aim is to deliver on our mission statement "We build technology to power sustainable transport connecting...
-
Child Relationship Services Manager
3 weeks ago
Bournemouth, Bournemouth, United Kingdom YMCA Bournemouth Full timeJoin YMCA Bournemouth as a Child Contact Centre ManagerAt YMCA Bournemouth, you will have the chance to contribute to a global organization dedicated to enhancing local communities in Bournemouth, Christchurch, and Poole.We pride ourselves on being inclusive, diverse, and innovative. Our work spans various sectors, including Housing and Support, Family and...
-
IT Vendor Manager
7 days ago
Bournemouth, Bournemouth, United Kingdom Talent Drive | B Corp™ Full timeAbout the RoleTalent Drive | B Corp™ is seeking an experienced IT Vendor Manager to join our team in a brand new role. As a key member of our procurement and supplier relationship management function, you will play a crucial part in driving business success and growth.Key ResponsibilitiesSupplier Relationship Management: Develop and maintain strong...
-
IT Vendor Manager
5 days ago
Bournemouth, Bournemouth, United Kingdom Talent Drive | B Corp™ Full timeAbout the RoleTalent Drive | B Corp™ is seeking an experienced IT Vendor Manager to join our team in a brand new role. As a key member of our procurement and supplier relationship management function, you will play a crucial part in driving business success and growth.Key ResponsibilitiesSupplier Relationship Management: Develop and maintain strong...
-
Client Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Carousel Consultancy Ltd Full timeCarousel Consultancy Ltd At Carousel Consultancy Ltd, we pride ourselves on our commitment to excellence in recruitment. Our lead recruiter, Dawn Hamilton, is a dedicated and skilled professional with nearly three decades of experience in the recruitment sector. She has successfully identified and placed outstanding candidates across various industries,...
-
Technology Supplier Relationship Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Vitality Full timeTeam – IT Optimization Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are open to discussing flexible working arrangements Key Skills Required: Proficient in Contract & Supplier Management Experience in Performance Reporting Excellent Stakeholder Communication Skills Role...
-
Customer Engagement Manager
5 days ago
Bournemouth, Bournemouth, United Kingdom McCarthy and Stone Full timeAbout the Role:We are seeking a highly skilled Customer Engagement Manager to join our team at McCarthy Stone. As a key member of our communications team, you will be responsible for developing and implementing a comprehensive communications strategy that engages our customers and stakeholders.Key Responsibilities:Strategic Leadership: Develop and manage a...