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Child Relationship Services Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom YMCA Bournemouth Full time

Join YMCA Bournemouth as a Child Contact Centre Manager

At YMCA Bournemouth, you will have the chance to contribute to a global organization dedicated to enhancing local communities in Bournemouth, Christchurch, and Poole.

We pride ourselves on being inclusive, diverse, and innovative. Our work spans various sectors, including Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing, empowering individuals in our community to reach their full potential in Mind, Body, and Spirit.

Our mission attracts individuals who are passionate about making a positive impact in the lives of vulnerable adults, children, young people, and families, and who seek a supportive work environment.

Our accredited Child Contact Centres in Southbourne and Townsend offer vital services that help families maintain relationships despite living apart. We facilitate supervised, supported, and handover family time in both our centres and the community.

Key Responsibilities:

  • Organize, supervise, document, and evaluate child contact sessions with a focus on safeguarding.
  • Manage schedules and oversee practitioners and volunteers to ensure a safe, efficient, and high-quality service.
  • Build and maintain strong relationships with families, local authorities, social workers, solicitors, and other professionals while meeting contact demands.

Essential Qualifications:

  • A child-centered approach to family engagement.
  • Ability to work collaboratively and non-judgmentally with diverse individuals, demonstrating an understanding of boundaries and a commitment to equal opportunities.
  • Excellent communication skills.
  • Capability to handle sensitive situations with empathy.
  • Proficient IT skills.
  • Strong organizational skills to prioritize competing demands and delegate tasks effectively.
  • A minimum qualification of NVQ Level 4 in Children & Families or a related field.
  • A valid UK driving license and access to a vehicle.

Salary: £29,993.64 per annum for a full-time role (40 hours per week, Monday to Friday, with occasional weekend cover required).

YMCA Bournemouth offers a comprehensive range of staff benefits. Please refer to our website for more information.

Note: We do not accept CVs; only YMCA application forms will be considered. If you require any adjustments based on disability for the interview process, please inform us.

YMCA Bournemouth is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Employment is subject to satisfactory references, right to work checks, and a Disclosure and Barring Service check.

For further details about the application process and guidelines, please visit our website.