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Client Relationship Manager

3 months ago

Bournemouth, Bournemouth, United Kingdom Quantum Full time
Position Overview

Job Title: Client Relationship Manager

Department: Client Services

Location: Office-Based

Compensation: £26,000 to £30,000

Join Us at Quantum

We are an independent agency specializing in brand experiences that resonate across various platforms.

We approach our work with vision, operate with flexibility, and deliver with excellence.

About Us

Our team consists of innovative thinkers and proactive doers who understand the nuances of client engagement.

As a challenger agency, we partner with brands that are also pushing boundaries.

Our Mission

We aim to elevate brands by exploring possibilities and unlocking their potential. Our goal is to cultivate a community where creative minds converge, brands thrive, and consumers engage.

Our Clients:

We collaborate with leading global FMCG brands, including Brewdog, Kraft Heinz, Campari, William Grant and Sons, and Anker Innovations.

Ideal Candidate Profile

We seek a dedicated client service expert who is passionate about their work, possesses strategic and creative thinking skills, and pays attention to detail. You will excel in managing client accounts and fostering relationships, inspiring those around you. A strong cultural fit is essential, so a growth-oriented mindset, enthusiasm, and dedication are key.

Core Values

  • Be passionate about innovation and your clients' brands.
  • Motivate the broader team and your clients daily.
  • Simplify the complex and maintain humility.
  • Strive for excellence and embrace a growth mindset.

Qualifications

To be successful in this role, you should possess:

  • A growth mindset and a genuine enthusiasm for challenging norms to achieve outstanding results.
  • Demonstrated experience in managing projects from inception to completion.
  • A proactive attitude and exceptional organizational skills, with a willingness to engage fully in tasks.
  • Strong writing abilities to create compelling content that captivates clients and effectively communicates ideas.
  • The capability to confidently lead high-level client discussions and provide strategic insights as needed.
  • Excellent time management skills, both for yourself and your team, along with a positive attitude.
  • A commitment to continuous personal and professional development.
  • Proven experience as an Account Manager, with essential skills in client services and account management to ensure seamless project execution.
  • Attributes such as attention to detail, problem-solving, strategic thinking, and effective planning are fundamental.
  • The ability to be a trusted partner who supports and nurtures client relationships, ensuring Quantum becomes an integral part of their team.
  • A comprehensive understanding of key channels and touchpoints, coupled with a desire to innovate in delivering audience experiences.
  • The ambition to cultivate successful business relationships with both new and existing clients to drive growth.

Preferred Qualifications

Experience with global brands in the beverage sector, particularly in developing strategic shopper engagement tools, is advantageous.

What We Offer

  • Competitive salary ranging from £26,000 to £30,000, based on experience.
  • 22 days of annual leave plus public holidays, a holiday shutdown, and a day off for your birthday.
  • Opportunities for training and professional development.
  • Enhanced maternity and paternity leave benefits.
  • Comprehensive sick pay policy.
  • Private health insurance options.
  • Medical cash plan.
  • Employee assistance program.
  • Flexible working hours.
  • Team-building events and social activities.
  • Additional perks and benefits.

If you are looking to join a dynamic, fast-paced, and enjoyable agency environment, we encourage you to reach out to us.