SME Client Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Vitality Corporate Services Full time
About the Role
At Vitality Corporate Services, we are seeking a skilled SME Client Manager to join our team. This role involves managing a defined portfolio of our largest SME clients, driving Vitality promotion and engagement in the SME workplace, and renewing annual PMI contracts.

Key Responsibilities
• Negotiation and renewal of annual SME contracts
• Creation and delivery of an annual client wellness promotional strategy
• Day-to-day relationship with SME clients for queries and escalations
• Building strong relationships with a broker panel
• Arranging own workload to include daily, weekly, and monthly tasks
• Responsibility for weekly reporting to SME Client Management TM

Essential Skills
• Proven oral and written communication skills
• Experience and ability to build strong relationships with clients and stakeholders
• Strong negotiation and problem-solving skills
• Ability to work independently and as part of a team

What We Offer
Vitality Corporate Services offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for client management, we encourage you to apply for this exciting opportunity.
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