Senior CRM Operations Manager
5 days ago
**Transforming Wealth for Our Generation**
We are Chip UK, a fintech startup building the wealth app for our community. With an award-winning tech platform, we empower customers to effortlessly build their long-term wealth.
This is a unique opportunity to join our team of 160 talented individuals from diverse backgrounds and industries. As a Senior CRM Operations Manager, you will play a vital role in ensuring seamless customer experiences across our platform.
Key Responsibilities:
- Manage transactional communications to deliver smooth delivery to customers
- Collaborate with support and operations teams during incidents
- Take ownership of Braze administration and ensure effective usage
- Respond to ad-hoc requests from across the business
- Cross-department collaboration to ensure CRM system supports all business needs
Requirements:
- At least 2-3 years of experience in CRM operations or similar role
- Familiarity with data security and compliance regulations
- Calm under pressure and ability to manage multiple urgent tasks
About Us:
We are passionate about diversity and inclusion. We encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.
Perks:
- £50,000 - £55,000 per annum
- Discretionary share option bonus
- Workplace pension scheme
- Private medical insurance
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription
- Flexible working arrangements
- Unlimited holiday (policy not to count)
- Annual £1500 Personal Learning Allowance
- £30 per month Chip Fitness Benefit
- Company laptop
-
Senior CRM Operations Manager
3 weeks ago
London, Greater London, United Kingdom Michael Page Digital Full timeMarketing Automation & Campaign DevelopmentAs a Senior CRM Operations Manager at Michael Page Digital, you will be responsible for collaborating with senior campaign managers to design and implement omnichannel marketing campaigns (email, chatbot, social). You will also streamline customer interactions and marketing workflows using advanced CRM and...
-
CRM Operations Manager
2 weeks ago
London, Greater London, United Kingdom Chip Full timeKey ResponsibilitiesWe are seeking a highly skilled CRM Operations Manager to join our team at Chip. In this role, you will be responsible for the operational aspects of our CRM system, ensuring smooth execution of transactional and service-related communications for non-subscriber audiences. You will also manage ad-hoc, non-marketing-related CRM requests,...
-
Senior CRM Specialist
3 weeks ago
London, Greater London, United Kingdom Fresha Full timeWe are seeking a highly skilled Senior CRM Specialist to join our team at Fresha. As a key member of our marketing team, you will be responsible for driving the activation of our leads, as well as feature adoption, monetisation and retention of our partners through ad hoc and automated marketing communications.Reporting to the VP Marketing (Brand and...
-
Senior CRM Manager
7 days ago
London, Greater London, United Kingdom Club Med Full timeJob Title: Senior CRM ManagerJob Summary: Club Med is seeking a Senior CRM Manager to lead the development and execution of customer relationship management strategies across B2C and B2B channels.Key Responsibilities:Design and implement effective CRM programs to maximize customer loyalty and retention.Develop and manage targeted communication campaigns to...
-
CRM Business Manager
4 weeks ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full time £50,000 - £60,000Customer Relationship Management SpecialistHarmonic Operations is thrilled to be working exclusively with one of the UK's most exciting emerging F&B brands. As a Customer Relationship Management Specialist, you will play a key role in helping the company scale its food delivery business in London.The brand has captured the nation's attention through its fun...
-
CRM and Operations Manager
3 weeks ago
London, Greater London, United Kingdom Believe Full timeBelieve is a global leader in the digital distribution of music, with a passion for innovation and a commitment to excellence. We are seeking a highly skilled CRM and Operations Manager to join our team in Liverpool, London, Hamburg, Palma, New York, and LA.Key ResponsibilitiesLead CRM Adoption: Champion the consistent and appropriate adoption of the CRM...
-
Senior Manager-CRM
3 weeks ago
London, Greater London, United Kingdom Entain Group Full timeJob Title:Senior Manager-CRMJob Description:As the Senior Manager - Retention Analytics & Reporting, you will be responsible for delivering insights, analytical approaches, analytical tools, presentations, and report/dashboard development to key stakeholders in the UK business, focusing on customer retention activities, predominantly through bonus and CRM...
-
CRM Operations Manager
2 weeks ago
London, Greater London, United Kingdom 3Search Full timeWe are seeking a highly skilled CRM Operations Manager to lead our 3-month CRM migration project to MS Dynamics.This role offers the opportunity to drive forward a key project, work with complex data, and make a direct impact on customer relationship management.The successful candidate will oversee the migration of our CRM engine to MS Dynamics, acting as...
-
Senior CRM Specialist
2 months ago
London, Greater London, United Kingdom Fresha Full timeAbout FreshaFresha is a leading marketplace platform for beauty and wellness, trusted by millions of consumers and businesses worldwide.The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw, and Pristina.Fresha allows consumers to discover, book, and pay for...
-
Senior CRM Specialist
2 months ago
London, Greater London, United Kingdom Fresha Full timeAbout FreshaFresha is a leading marketplace platform for beauty and wellness, trusted by millions of consumers and businesses worldwide.The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw, and Pristina.Fresha allows consumers to discover, book, and pay for...
-
Senior Manager-CRM
3 weeks ago
London, Greater London, United Kingdom Entain Full timeTransforming the Future of Sports Betting and GamingAt Entain, we're at the forefront of revolutionizing the sports betting and gaming industry. As a key player in this exciting landscape, we're seeking a highly skilled Senior Manager - CRM to join our team.About the RoleAs the Senior Manager - CRM, you'll be responsible for delivering actionable insights,...
-
CRM Operations Manager
3 weeks ago
London, Greater London, United Kingdom Chip UK Full timeJob Title: CRM Operations ManagerJob Summary: We are seeking a highly skilled CRM Operations Manager to join our team at Chip UK. As a CRM Operations Manager, you will be responsible for the operational aspects of our CRM system, including managing ad-hoc requests, handling service incident communications, and supporting operational and customer service...
-
Senior CRM Specialist
4 weeks ago
London, Greater London, United Kingdom Fresha Full timeAbout FreshaFresha is the leading marketplace platform for beauty and wellness, trusted by millions of consumers and businesses worldwide.The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw, and Pristina.Fresha allows consumers to discover, book, and pay for...
-
CRM Business Development Manager
4 weeks ago
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full time £50,000 - £60,000Unlock Customer Potential with Our CRM Manager RoleHarmonic Operations is partnering with a pioneering Food Delivery brand to find a skilled CRM Manager who can drive customer retention and growth. As a key member of our client's team, you will be responsible for developing and implementing a data-driven CRM strategy that boosts customer engagement and...
-
Senior CRM Manager
3 weeks ago
London, Greater London, United Kingdom OnBuy Full timeAbout the Role:We are seeking a highly skilled Senior CRM Manager to join our team at OnBuy. As a Senior CRM Manager, you will be responsible for developing and executing the CRM strategy to drive customer engagement, retention, and revenue.Key Responsibilities:Develop and implement CRM strategies to drive customer engagement, retention, and growth.Create...
-
CRM Manager
6 days ago
London, Greater London, United Kingdom THG Full timeAbout UsAt THG, we're a technology-driven e-commerce company that operates a portfolio of leading brands, including Cult Beauty, Myprotein, and ESPA. Our mission is to drive digital commerce innovation and provide exceptional customer experiences.Job DescriptionJunior CRM ManagerWe're looking for a talented Junior CRM Manager to join our team and contribute...
-
Senior CRM Manager
4 weeks ago
London, Greater London, United Kingdom brabers Full timeUnlock the Full Potential of Your Email SubscribersWe are seeking a seasoned Senior CRM Manager to join our team and drive the success of our email marketing initiatives. As a key member of our CRM team, you will be responsible for developing and executing strategies to maximize the value of our email subscribers.Key Responsibilities:Develop and implement...
-
Senior CRM Manager
4 weeks ago
London, Greater London, United Kingdom Brabers Full timeJob Opportunity at BrabersWe are seeking a seasoned Senior CRM Manager to join our team at Brabers. This role will focus on maximizing the long-term value of our email subscribers, driving high lifetime value from our subscriber marketing efforts.The ideal candidate will have a strong background in SQL and experience with large email broadcast systems,...
-
Senior CRM Manager
4 weeks ago
London, Greater London, United Kingdom Brabers Full timeJob Opportunity at BrabersWe are seeking a seasoned Senior CRM Manager to join our team at Brabers. This role will focus on maximizing the long-term value of our email subscribers, driving high lifetime value from our subscriber marketing efforts.The ideal candidate will have a strong background in SQL and experience with large email broadcast systems,...
-
Senior CRM Manager
2 weeks ago
London, Greater London, United Kingdom Monzo Full timeWe are revolutionising the way people bank, and we need a Senior CRM Manager to help us deliver exceptional customer experiences.Key Responsibilities:Develop and execute customer lifecycle CRM strategies to drive customer engagement and retention.Lead and mentor a team of CRM specialists to create and deliver outstanding customer interactions through...