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Emergency Response Coordinator

1 month ago

Norwich, Norfolk, United Kingdom Appello Careline Limited. Full time
EMERGENCY RESPONSE COORDINATOR

At Appello Careline Limited, we are seeking a skilled Emergency Response Coordinator to join our team. As an Emergency Response Coordinator, you will play a vital role in arranging help for our vulnerable clients when they need it most.

With a calm and empathetic demeanor, you will be responsible for answering varying calls, providing reassurance, and taking action when necessary. Your excellent communication skills and ability to remain composed under pressure will be essential in this role.

We are committed to equal opportunities and welcome applicants from diverse backgrounds. If you require assistance with the recruitment process, please contact our careers team.

KEY RESPONSIBILITIES
  • Answer emergency calls and provide support to vulnerable clients
  • Take action when necessary, including contacting emergency services
  • Provide reassurance and emotional support to clients
  • Work collaboratively with our team to ensure seamless service delivery
WHAT WE OFFER
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and inclusive work environment
  • Access to our employee assistance program