Residential Life and Housing Coordinator

5 days ago


StocktononTees, Stockton-on-Tees, United Kingdom University of the Pacific Full time
About the Role

The Assistant Director for Housing Administration is a key position within the Residential Life and Housing department at the University of the Pacific. This individual will be responsible for managing the day-to-day operations of the department, including student housing applications, room assignments, and facility readiness.

The ideal candidate will possess excellent leadership and communication skills, with the ability to work effectively with diverse populations. Strong analytical and problem-solving skills are required, as well as the ability to exercise independent judgment in determining scheduling and communicating with campus partners.

Key Responsibilities:

  • Manage the online student housing application process and room and meal plan assignments for all residence halls, apartments, and Greek facilities on both campuses.
  • Exercise independent judgment to determine scheduling and lead communication with campus partners to ensure facility readiness.
  • Communicate with campus partners to cohort students as requested by Athletics or academic programs.
  • Responsible for managing the housing room change process, including emergency placements and completing audits to ensure occupancy accuracy.
  • Assist with execution of housing occupancy strategies, including changes to policies and processes made by the University.
  • Create and facilitate email communication through StarRez with all residential students on the Stockton campus.
  • Implement accommodations approved by the Housing Petition Committee or Special Accommodation Request processes.
  • Utilize StarRez to review student records and answer questions for students and parents regarding housing and dining charges.
  • Audit and provide accurate occupancy reports by building to the One Card Office.
  • Serve as part of the Residential Life and Housing team to devise, execute, and evaluate departmental goals.
  • Provide information and updates myPacific regarding Housing policies and procedures.
  • Represent Residential Life and Housing on University committees and on special projects as appointed.
  • Possess excellent written and verbal communication skills.
  • Show knowledge about FAMIS, EMS, Banner, StarRez and other housing related technology software programs.
  • Demonstrate ability to prioritize assignments and proactively communicate issues requiring higher level input.
  • Display a positive attitude and proven ability to work successfully with diverse populations.

Salary Range: $66,560.00 per year



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