Residential Support Worker

3 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Home Group Full time

Housing Concierge Job Overview

We are looking for a highly skilled Residential Support Worker to join our team as a Housing Concierge. In this role, you will provide essential support to vulnerable customers who require complex care assistance.

About the Job

  • You will be responsible for managing the health and safety of the building, ensuring that all necessary protocols are followed and maintained.
  • As part of our team, you will be required to patrol the building to check fire doors and ensure that everything is locked and secure.
  • In addition, you will need to think on your feet and manage situations such as investigating suspicious activity or raising an alarm in emergency situations.
  • Your duties will also include maintaining a clean and tidy environment, which may involve using cleaning equipment such as a mop or broom.

Key Responsibilities

  • To maintain a safe and healthy environment for all customers.
  • To be available to assist customers when our wider team or their own support network is unavailable.
  • To work effectively with colleagues and external agencies to resolve any issues or concerns.

Benefits Package

  • A competitive salary of £23,464 per year (£37.00 per hour).
  • Opportunities for career development and progression.
  • An enhanced benefits package including 34 days annual leave (including bank holidays) increasing to 39 days, plus option to buy additional leave and time off for volunteering.
  • Health cash plan saving up to £1,140 per annum.
  • Over 800 high street discounts on groceries, holidays, and days out.


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