Windows and Office Expert

1 day ago


Leeds, Leeds, United Kingdom NewDay Ltd Full time

We are seeking a skilled Windows and Office Expert to join our team at NewDay Ltd. In this Permanent Full Time role, you will be responsible for providing technical support and guidance to our customers, using your expertise in AD, MS Operating systems, MS Office, Citrix, Exchange, SCCM.

The estimated salary for this role is £32,000 - £42,000 per annum, depending on experience. You will need to have experience working in an IT environment, ideally in a Service Desk role, and strong technical knowledge of AD, MS Operating systems, MS Office, Citrix, Exchange, SCCM.

  • You will be required to work some weekend & bank holiday shifts, as well as later shifts.
  • Facilitation and transfer of information between first line and other support groups, and ensure that co-ordination and communication between the Service Desk and the technical support teams are being maintained in system critical situations.

We offer a comprehensive package of benefits, including flexible working hours, tax-efficient green car and cycle to work schemes, free healthy breakfast, fresh juices, lunch, barista coffee etc. Our award-winning customer service has supported over 5 million UK customers.



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