Service Delivery Manager

22 hours ago


St Asaph, Denbighshire, United Kingdom OES - Office Equipment Systems Ltd Full time

**Job Description:** Service Delivery Manager

At OES - Office Equipment Systems Ltd, we are seeking an experienced Service Delivery Manager to join our team. As a key member of our leadership team, you will be responsible for delivering high-quality services to our clients.

Key Responsibilities:

  • Leadership: Define operational strategy with the Managing Director, lead changes to enhance efficiency in all operational areas, act as an ambassador for OES, demonstrating core values, and ensure an appropriate infrastructure is in place for high-quality service delivery.
  • Service Delivery: Develop and refine procedures to optimise service quality, maintain systems for accurate reporting on operational activities, and manage contingency plans for consistent service delivery.
  • Governance and Risk Management: Manage operational risks, ensure compliance with health and safety, HR, and other statutory obligations, and address issues promptly.

**Benefits:** Supportive environment encouraging professional growth, EMI scheme for all staff providing a share in Flotek Group's success.

**Estimated Salary:** £33,000 - £43,000 per annum (dependent on experience)



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