Service Delivery Lead

1 day ago


St Asaph, Denbighshire, United Kingdom OES - Office Equipment Systems Ltd Full time
About the Role

We are looking for a skilled Service Delivery Lead to oversee our service delivery operations and ensure that our customers receive high-quality services.

The successful candidate will have a strong understanding of operational processes, with experience in leading teams and improving efficiency. You will be responsible for overseeing day-to-day operations, managing staff performance, and ensuring that all operations meet or exceed company standards.

In this role, you will also be responsible for developing and refining procedures to optimize service quality, maintaining systems for accurate reporting on operational activities, and ensuring compliance with health and safety, HR, and other statutory obligations.

You will work closely with the Managing Director to define and execute the operational strategy for OES, and ensure that all operations align with strategic objectives. The estimated salary for this role is £38,000 - £48,000 per annum.



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