Service Delivery Excellence Leader

14 hours ago


St Asaph, Denbighshire, United Kingdom Office Equipment Systems Ltd Full time
Job Description

As an Operations Manager at Office Equipment Systems Ltd, you will be responsible for leading our operational teams to deliver exceptional service quality, driving process improvements, and ensuring compliance with statutory regulations.

Key attributes required for this role include strong leadership and interpersonal skills, ability to manage multiple priorities effectively, strong problem-solving skills with a proactive approach, excellent communication skills for engaging with stakeholders, and commitment to continuous improvement.

Some of the key responsibilities of this role include:

  • Developing and implementing operational strategies to improve service quality and efficiency.
  • Leading and managing operational teams to achieve business objectives.
  • Ensuring compliance with health and safety, HR, and other statutory obligations.
  • Managing operational risks and addressing issues promptly.
  • Collaborating with the Head of Finance to develop budgets and monitor expenditures.

We offer a competitive salary of £37,500 - £47,500 per annum, a supportive environment that encourages professional growth, and opportunities for career advancement within our rapidly growing group.



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