IT Support Specialist

2 weeks ago


Belfast, United Kingdom VANRATH Full time
Job Summary: We are seeking an IT Support Specialist to provide general IT support to our organisation's end users. The successful candidate will assist with maintenance and upgrades of our IT infrastructure, as well as deployment and installation of new software and hardware.

Key Responsibilities:
  • Provide technical assistance to users on various devices including desktops, laptops, mobiles, scanners, printers, etc.
  • Solve escalated tickets in a timely manner while maintaining high level of professional customer service.
  • Collaborate positively within a wider team of IT professionals to achieve organisational goals.

About You:
  • Over 1 year work or placement experience in IT Support providing software/hardware support for a range of devices.
  • IT Degree or stronger history of IT Support experience.
  • Motivated to learn and passionate team player with positive morale.

Benefits:
  • Circa £25,000 per annum.
  • Holidays - typically accrued at a rate of 28 days per year, rising up to 37 days with tenure.
  • Pension - 5% employee contribution / 3% employer contribution.
  • Hybrid working / flexible working hours.


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