Software Support Specialist

4 weeks ago


Court House Green, United Kingdom Ascent People Full time

Software Support Specialist

We are seeking a skilled Software Support Specialist to join our busy Software Support team. As a Software Support Specialist, you will be responsible for providing excellent customer support and resolving technical issues related to our software.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and chat
  • Resolve technical issues related to our software, including troubleshooting and debugging
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our software and its features

Requirements:

  • Previous experience in a software support role
  • Strong technical skills, including SQL Server and T-SQL
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Us:

We are a profitable and rapidly expanding Software House, dedicated to providing high-quality software solutions to our customers. We offer a competitive starting salary of 32K and a range of benefits.

How to Apply:

If you are a motivated and skilled individual with a passion for software support, please submit your CV for immediate consideration. We look forward to hearing from you.



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