Front Desk Supervisor Lead
4 days ago
Crowne Plaza London Kings Cross is a luxury hotel located in the heart of the city, seeking an experienced Front Desk Supervisor Lead. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and leading our front desk team.
Job DescriptionThe successful candidate will be responsible for overseeing the operations of the reception department, ensuring optimal service quality standards are met, and maintaining a well-organized reception area. You will also be responsible for supervising cash handling, monitoring room assignments, and performing check-in and check-out procedures.
Key Responsibilities- Leadership and Management: Supervise and manage the operations of the reception department in conjunction with the Reception Manager.
- Guest Service: Ensure optimal service quality standards are met and maintain high levels of guest satisfaction.
- Team Development: Foster a positive work environment, motivate staff, and oversee their continuous development.
- Operational Excellence: Perform check-in and check-out procedures, handle guest inquiries, and resolve complaints efficiently.
- Administrative Duties: Supervise cash handling, monitor room assignments, and ensure the reception area is well-maintained.
- Proven experience in a similar supervisory role within the hospitality industry.
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in hotel management software is an advantage.
- Ability to work flexible hours, including evenings and weekends.
- Competitive hourly rate of £13.00.
- Incentive programs and performance bonuses.
- Generous employee discount rates at all IHG group hotels.
- Opportunities for career advancement within the Firoka LTD and IHG network.
- Comprehensive training and ongoing support.
- A friendly and supportive work environment.
-
Front Desk Supervisor Lead
4 weeks ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeAt Hilton London Olympia Hotel, we are committed to providing our guests with an exceptional experience from start to finish. Our Front Desk Supervisor Lead plays a crucial role in this process, overseeing the Front Office Team and ensuring that every guest interaction is positive and memorable.About the Job:We are looking for a highly experienced and...
-
Front Desk Supervisor
4 days ago
London, Greater London, United Kingdom CV-Library Full timeAre you a hospitality professional looking for a new challenge?About the RoleWe are seeking a highly skilled Front Desk Supervisor to join our team at CV-Library's client in Chelsea. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a smooth operation of our hotel...
-
Front Desk Assistant
12 hours ago
London, Greater London, United Kingdom Front Recruitment Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Assistant to join our team at Front Recruitment. The successful candidate will be responsible for providing exceptional customer service, managing the front of house, and ensuring a smooth day-to-day operation.
-
Front Desk Supervisor
3 days ago
London, Greater London, United Kingdom Marriott International Full timeJob Overview: We are seeking an experienced Front Desk Supervisor to join our team at the London Marriott Canary Wharf Hotel & Executive Apartments. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations and supervising a team of staff to ensure that all guests receive a warm welcome and efficient check-in process....
-
Front Desk Supervisor Lead
4 days ago
London, Greater London, United Kingdom Splendid Hospitality Group Full timeWe are seeking an experienced Front Desk Supervisor Lead to join our team at Hilton London Bankside. In this role, you will be responsible for promoting our hotel facilities and services to guests, while ensuring charges are accurately posted to guest accounts.The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience. As a...
-
Front Desk Team Supervisor
3 weeks ago
London, Greater London, United Kingdom Accor Full timeJob SummaryThe Front Desk Team Supervisor is a vital role at Novotel London West Hotel, overseeing the smooth operation of our Front Desk team. This position requires excellent communication and leadership skills to deliver high-quality services and maintain the highest standards of customer satisfaction.
-
Hotel Front Desk Supervisor
3 weeks ago
London, Greater London, United Kingdom Holiday Inn Express Limehouse Full timeAbout UsHoliday Inn Express Limehouse is a leading hospitality provider, committed to delivering exceptional guest experiences. Our team is passionate about creating a warm and welcoming atmosphere for every visitor.Job OverviewWe are seeking an experienced Hotel Front Desk Supervisor to join our front office team. As a key member of our operations team, you...
-
Reception Supervisor
4 days ago
London, Greater London, United Kingdom Accor Hotels Full timeJob Title: Reception SupervisorFront Desk ManagementWe are seeking a dynamic and results-driven Reception Supervisor to lead our front desk team at Accor Hotels. The successful candidate will be responsible for managing front office operations, supervising staff, and maintaining high standards of customer service.Key Responsibilities:Manage front office...
-
Front Desk Supervisor
21 hours ago
London, Greater London, United Kingdom CV-Library Full timeJob DescriptionWe are seeking an experienced hospitality professional to join our team as a Hotel Receptionist and Receptionist Supervisor at our stunning 4-star hotel in Chelsea, near Fulham Broadway Station.ResponsibilitiesAssist guests with queries, ensuring a high standard of customer service.Promote hotel offerings, including breakfast sales, to enhance...
-
Front Desk Supervisor
4 weeks ago
London, Greater London, United Kingdom Lovin- JobBoard Full timeAbout the OpportunityWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Rapport, a leading provider of corporate guest services. In this role, you will be responsible for managing the front desk operations, providing exceptional customer service, and ensuring seamless communication with clients and colleagues.The ideal...
-
Front Desk Manager
1 day ago
London, Greater London, United Kingdom Front of House Recruitment Full timeJob Title: Front Desk ManagerLocation: London, UKSalary: £50,000 per year or £27 per hour (contract/TEMP TO PERM)This is a leadership role for a Front of House Recruitment firm in London. We are seeking an experienced Reception Manager to manage our front-of-house team and provide exceptional customer service.Responsibilities:Team Management: Oversee a...
-
Front Desk Manager
4 days ago
London, Greater London, United Kingdom Front of House Recruitment Full timeJob Title: Front Desk ManagerA career-defining opportunity has arisen for a seasoned Front Desk Manager to join our esteemed Front of House Recruitment team in Central London. This pivotal role demands exceptional leadership, communication, and problem-solving skills.About the Role:This dynamic position will see you leading a small team of front-of-house...
-
Front Desk Supervisor
23 hours ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeAbout the RoleWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Hilton Worldwide, Inc. in London. This exciting opportunity will allow you to utilize your expertise in Front Office management and develop your career with a world-renowned hospitality company.Key ResponsibilitiesTo supervise and coordinate the...
-
Assistant Front Desk Supervisor
4 days ago
London, Greater London, United Kingdom AccorHotel Full timeAccorHotel is looking for an experienced Assistant Front Desk Supervisor to join our team.This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, providing exceptional customer service, and leading a team to achieve excellent results.About the Role:We offer a competitive salary range of $70,000 - $90,000 per annum,...
-
Front Desk Supervisor
4 weeks ago
London, Greater London, United Kingdom Melia White House Full timeAbout the Opportunity">This is an exciting opportunity to join the Meliá White House Hotel NW1 3UP team as a Front Desk Supervisor. Located next to Regent's Park, our hotel offers a modern and elegantly refurbished atmosphere, with exceptional access to world-renowned shopping streets.">Role Overview">We are seeking a highly skilled and motivated individual...
-
Front Desk Supervisor
4 weeks ago
London, Greater London, United Kingdom COREcruitment Full timeAt COREcruitment, we are seeking a highly skilled Front Desk Supervisor to oversee the smooth operation of our hospitality service. The ideal candidate will have prior experience in managing reservations and seating arrangements, ensuring seamless communication with the kitchen and waitstaff.About This RoleThis is an exciting opportunity for a Service...
-
Front Desk Supervisor Role
3 weeks ago
London, Greater London, United Kingdom Pan Pacific London Full timeJob Title:Front Desk SupervisorAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our Reception team at Pan Pacific London. As a key member of our front office staff, you will be responsible for delivering exceptional experiences for our guests.The successful candidate will possess excellent communication skills, be...
-
Front Desk Team Lead
3 days ago
London, Greater London, United Kingdom The Hoxton Hotels Full timeThe Hoxton Shepherds Bush, a vibrant hotel in the heart of London's eclectic Shepherds Bush neighbourhood, is seeking a skilled Reception Supervisor to oversee its front desk operations.We offer a competitive salary of £25,000 - £30,000 per annum, plus benefits and opportunities for career growth. As a key member of our team, you will be responsible for...
-
Front Desk Supervisor
4 days ago
London, Greater London, United Kingdom CV-Library Full timeLaw Firm Front Desk SupportAn esteemed law firm based in the heart of London is looking for a highly skilled and detail-oriented Front Desk Support professional to join their team.This role involves delivering exceptional customer service, managing the front-of-house area, and supporting the wider business.The successful candidate will have experience...
-
Front Desk Supervisor
2 weeks ago
London, Greater London, United Kingdom Como The Halkin Full timeResponsibilities:">The Front Office Manager will be responsible for the following key areas:Leading the front desk team and ensuring they have the skills and knowledge to deliver exceptional guest service.Managing room allocation and ensuring that every guest has a positive experience.Resolving any issues that may arise, and taking prompt action to resolve...