Contact Center Specialist
1 day ago
In this exciting role as a Contact Center Agent, you will play a vital part in delivering excellent customer experiences. You will handle a high volume of customer inquiries via phone, email, and chat channels.
About the Position
- Provide clear and concise information to customers regarding products and services.
- Work closely with other departments to ensure seamless customer experiences.
- Process customer orders and manage account information accurately.
Essential Skills and Qualifications
- Previous experience in a similar role is preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and CRM systems.
Benefits Package
- Estimated salary: £28,000 - £40,000 per annum, depending on experience.
- Pension scheme and health insurance.
- Opportunities for career advancement and professional growth.
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