Customer Service Representative
2 days ago
We are seeking a skilled Cross-Channel Support Specialist to provide exceptional customer service in our contact center. The successful candidate will be responsible for handling incoming calls, emails, and chats with professionalism and efficiency.
About the Role
- Deliver timely and accurate responses to customer inquiries.
- Resolve customer issues promptly and escalate when necessary.
- Maintain accurate records of customer interactions and follow-up tasks.
Key Requirements
- Previous experience in a customer-facing role is essential.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
Competitive Salary and Benefits
- Estimated salary: £25,000 - £35,000 per annum, dependent on experience.
- Pension scheme and healthcare benefits.
- Ongoing training and development opportunities.
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Customer Service Representative
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