Hotel Front Desk Receptionist
4 weeks ago
We are seeking a highly motivated and organized Hotel Front Desk Receptionist to join our team at Mercure Box Hill Burford Bridge Hotel.
Key Responsibilities:
- Provide exceptional customer service to hotel guests
- Process guest check-in and check-out, handle room assignments and key card programming
- Manage guest complaints and resolve issues in a timely manner
- Process payments and handle cash, credit card transactions
- Perform night audits to ensure accuracy of financial transactions
- Up-sell hotel services and facilities to guests
About the Role:
This is a full-time position working 40 hours per week, including evenings, nights and weekends. As a Hotel Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their stay is enjoyable and memorable.
Our ideal candidate will have excellent communication and interpersonal skills, be able to work well under pressure and have a strong attention to detail. If you are a team player who is passionate about delivering exceptional customer service, we would love to hear from you.
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Dorking, Surrey, United Kingdom Mercure Box Hill Burford Bridge Hotel Full time**Immerse yourself in a dynamic and supportive environment at Mercure Box Hill Burford Bridge Hotel**We are seeking a highly skilled and enthusiastic Front Desk Associate to join our team. As a key member of our Front Office, you will be responsible for delivering exceptional guest experiences from check-in to check-out.Key Responsibilities:Provide efficient...
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