Hospitality Ambassador

We are passionate about the hospitality industry and always on the lookout for new talent to join us on our journey. As a Front of House Team Member at RBH, you will be an ambassador of our brand, delivering exceptional customer service and ensuring that every guest feels welcome and valued.

Our Approach

We believe that our people are our biggest assets, and we understand the value in putting them first. Our approach to diversity, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality.

A Day in the Life

As a Front of House Team Member, your working day will include checking in/out guests using our Front Office operating system, answering questions via telephone or face-to-face, making new bookings and amendments, taking payments, and providing exceptional customer service. You will be a key part of our team, working closely with colleagues to ensure that every guest has an unforgettable experience.

What We Need From You

To succeed in this role, you will need excellent customer service skills, knowledge of Microsoft, good telephone manner, and the ability to work as part of a team. You will be passionate about delivering exceptional customer service and have a positive attitude towards working in a fast-paced environment.

What We Offer

We offer a competitive salary of £20,000 per annum, plus benefits including discounted hotel room rates, extra days holiday for your birthday, flexible working arrangements, pension, and free meals on duty saving you over £1000 per year. You will also have access to a range of training and development opportunities to help you grow and progress in your career.

About Us

RBH Hospitality Management is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are proud of our rich history, which makes us unique. The Estate dates back to the 16th Century, when it was sold by Henry Owen to the Evelyn family. Today, our house is a home from home, where you will create unforgettable memories that will stay with you long after you leave.