Front of House Team Member

4 months ago

Dorking, United Kingdom RBH Full time
Wotton House , Guildford Road, Dorking, Surrey, RH5 6HS SHARE:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A (INSERT JOB TITLE HERE) AT (INSERT HOTEL NAME HERE)

What you'll be doing...

Reporting to the Front Office Manager, you can expect your working day to include the following. 

Checking in/out our guests using our Front Office operating system

Answering questions via telephone / face to face

Making new bookings and amendments

Taking payments

Be a Customer Service Champion

 

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Receptionist, you will need the following qualities and skills. 

Customer Service

Knowledge of Microsoft

Good telephone manner

Be a team player

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package,  to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH 

 

 

Wotton House Guildford Road, Dorking, Surrey, RH5 6HS
  • Job Ref RBH14638
  • Branch Wotton House
  • Location Dorking
  • Salary/Benefits Free meals on duty, free use of hotel gym facilities, discounted room stays
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Flexible arrangements, including weekends
  • Hours per week 40
  • Date posted 07/08/2024
  • Closing date 20/09/2024
Our History

We are proud of our rich history, which makes us so unique. The Estate dates back to the 16 th  Century, when it was sold by Henry Owen to the Evelyn family. John Evelyn, one of three sons of Richard Evelyn, was passionate about botanicals and arboriculture and was particularly spellbound by the Italian Renaissance gardens he had seen on his tour of Italy. Inspired by what he had discovered on his travels, on his return to Wotton he constructed an Italian garden and temple, designed by his cousin, Captain George Evelyn, which was soon joined by a parterre garden complete with an Italian fountain.

Since this time, the estate has been passed through the Evelyn family, who have all been passionate about preserving John’s legacy, whilst adding their own eccentricities to the estate. Not so long ago, you may have even discovered Kangaroos on the lawn.

We were home to the Canadian Army during the Second World War and in 1947 it became a fire training centre for The Home Office. Soon afterwards, the house became the national Fire Service College.

Today, our house is a home from home; a place where you will create unforgettable memories that will stay with you long after you leave.

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