Leisure Club Team Member

1 month ago


Dorking, Surrey, United Kingdom Wotton House Full time

About the Role


We are seeking a Leisure Club Team Member to join our team at Wotton House. As a key member of our team, you will be responsible for delivering an exceptional guest experience in our leisure facilities.


Key Responsibilities



  • Greet guests warmly and provide information on facilities and services.
  • Maintain cleanliness and organization of leisure areas, including the gym, pool, and spa.
  • Promote club services and membership packages to guests.
  • Handle check-ins, process payments, and manage bookings for facilities and classes.
  • Listen to guest feedback and address any complaints or issues.
  • Work closely with other team members to provide seamless service and uphold the hotel's standards of hospitality.

Requirements



  • Comfortable with varied tasks and a fast-paced environment.
  • Friendly, approachable, and focused on delivering an excellent guest experience.
  • Detail-oriented in maintaining cleanliness and managing bookings.
  • Works well with colleagues to ensure smooth operations and consistent guest satisfaction.

What We Offer



  • An excellent salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • The chance to work with a leading hospitality company.

How to Apply


If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you. Please submit your application, including your CV and a cover letter, to careers@rbhmanagement.com.


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