Lodge Manager

3 weeks ago


East Wittering, West Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an experienced and customer-focused individual to join our team as a Lodge Manager. This exciting opportunity will see you working closely with our Home Owners, providing a first-class service and making a positive difference to their lives.

As a Lodge Manager, you will be responsible for managing the day-to-day operations of the development, including coordinating activities, managing contractors, and ensuring the maintenance of the property. You will also be the trusted 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.

Key Responsibilities
  • Manage the maintenance of the property and ensure the development is safe and secure
  • Provide a first-class service to Home Owners, responding to their needs and concerns
  • Coordinate activities and events to enhance the lifestyle of our Home Owners
  • Liaise with contractors, suppliers, and internal colleagues to ensure smooth operations
  • Manage the administration of the site, including health and safety checks and record-keeping
Requirements

We are looking for an individual with a passion for excellent customer service, a love of people, and a background in administration and customer service. You will have experience of working in a similar role, preferably in retirement living, social housing, hospitality, or a related sector. You will be an accomplished administrator, computer literate, and have a good understanding of Microsoft Office applications.

You will be a team player, able to work independently and use your own initiative. You will have good communication and interpersonal skills, with the ability to build strong relationships with our Home Owners, contractors, and colleagues.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are committed to providing a supportive and inclusive work environment, where you can grow and develop your career. If you are a motivated and customer-focused individual, who is passionate about making a difference to the lives of our Home Owners, we would love to hear from you.


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