Lodge Manager

3 days ago


East Wittering, West Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.

The successful candidate will have a passion for working with people, excellent communication skills, and the ability to work independently with minimal supervision. You will be responsible for managing the day-to-day operations of the lodge, including coordinating activities, managing contractors, and ensuring the maintenance of the property.

We are looking for someone who is customer-focused, organized, and able to work well under pressure. If you have a background in administration, customer service, or a related field, and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
  • Manage the day-to-day operations of the lodge, including coordinating activities, managing contractors, and ensuring the maintenance of the property.
  • Develop and implement strategies to improve resident satisfaction and engagement.
  • Work closely with the Area Manager to ensure the smooth operation of the lodge and the achievement of business objectives.
  • Ensure compliance with company policies and procedures, and maintain accurate records and reports as required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our residents.

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