Lodge Manager

2 weeks ago


East Wittering, West Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth operation of our retirement development, and maintaining a safe and secure environment.

Key Responsibilities:

  • Manage the day-to-day activities of the development, including organizing events and activities for residents
  • Provide excellent customer service to residents, responding to their needs and concerns in a timely and professional manner
  • Ensure the maintenance and upkeep of the property, including coordinating with contractors and suppliers
  • Manage the administration of the development, including handling resident queries and concerns
  • Work closely with the Area Manager to ensure the successful operation of the development

Requirements:

  • Proven experience in a customer-facing role, preferably in a residential or hospitality setting
  • Excellent communication and interpersonal skills, with the ability to work with people of all ages and backgrounds
  • Ability to work independently and as part of a team, with a flexible approach to working hours
  • Basic computer skills, including Microsoft Office applications
  • Knowledge of health and safety procedures and protocols

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and training
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of our residents

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we would love to hear from you.


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