Veterinary Support Administrator
4 weeks ago
About CVS:
CVS Group plc is a leading integrated veterinary services provider in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and an e-commerce division.
Our success is driven by the passion our team members have for animals and for prioritizing pet care.
About the role:
As a Veterinary Receptionist at CVS, you will be responsible for providing exceptional customer service to our clients. Key duties will include:
- Answering phone calls and booking appointments
- Responding to client queries via phone, in person, and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience for clients visiting the practice
What we're looking for:
We are seeking an experienced Receptionist with a passion for animal care. Key requirements include:
- Previous Receptionist experience is essential, with veterinary experience a plus
- Resilience and ability to cope with potentially distressing situations
- Excellent communication and empathy skills
- Strong customer service skills and experience dealing with the public
- Positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management systems
What we can offer:
We prioritize employee benefits and offer a range of perks to support your well-being and career growth.
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