Veterinary Support Administrator

4 weeks ago


Totnes, Devon, United Kingdom CVS Group Plc Full time

About CVS:

CVS Group plc is a leading integrated veterinary services provider in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and an e-commerce division.

Our success is driven by the passion our team members have for animals and for prioritizing pet care.

About the role:

As a Veterinary Receptionist at CVS, you will be responsible for providing exceptional customer service to our clients. Key duties will include:

  • Answering phone calls and booking appointments
  • Responding to client queries via phone, in person, and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Providing a warm and welcoming experience for clients visiting the practice

What we're looking for:

We are seeking an experienced Receptionist with a passion for animal care. Key requirements include:

  • Previous Receptionist experience is essential, with veterinary experience a plus
  • Resilience and ability to cope with potentially distressing situations
  • Excellent communication and empathy skills
  • Strong customer service skills and experience dealing with the public
  • Positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management systems

What we can offer:

We prioritize employee benefits and offer a range of perks to support your well-being and career growth.


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