Patient Care Coordinator Supervisor

5 days ago


Totnes, Devon, United Kingdom At Home Dental Ltd Full time

About Us at At Home Dental Ltd

We deliver compassionate dental care directly to patients in the comfort of their homes, care facilities, or community settings.

The ideal candidate will have 3 years' experience in Reception Management and strong leadership skills to manage a team of receptionists.

Job Description:
  1. Schedule appointments, manage patient communication, and oversee administrative tasks using Dentally software.
  2. Analyze data to inform decisions that drive team performance and improve operational efficiency.
  3. Develop and maintain a positive work environment that delivers exceptional customer service and ensures patient satisfaction.
  4. Lead the recruitment, training, and development of reception staff to meet business needs.
  5. Conduct regular performance reviews and provide constructive feedback to improve individual and team performance.
  6. Create and manage the reception rota to optimize staff utilization and minimize overtime.
Benefits:

Competitive salary of €40.50 per hour (approx. €45,000 per annum), company events, on-site parking, and a supportive work environment.



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