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Medical Receptionist

2 months ago

Wrexham, Wrexham, United Kingdom St Georges Surgery Full time

About St Georges Surgery

We are a friendly team of professionals dedicated to providing excellent patient care. Our team includes 2 GP partners, 1 Advanced Nurse Practitioner, 2 Practice Nurses, an admin team, and an Independent Prescriber who fully supports all our staff.

We strive to maintain a good work-life balance for our staff, ensuring they have time for family and friends. Our benefits include a company pension and opportunities for professional growth.

Job Responsibilities

As a Medical Receptionist, you will be responsible for:

  • Providing a helpful and friendly service to patients, ensuring the reception area is tidy and welcoming.
  • Complying with practice procedures for patient registration, confidentiality, and data protection.
  • Liaising with the Reception Manager/Practice Manager and following their instructions in a professional manner.
  • Ensuring an effective and efficient reception service, processing face-to-face and phone requests, and signposting patients to the appropriate healthcare professional.
  • Utilizing the appointment system with the correct clinician and accurately inputting data onto the system.
  • Working as a dynamic team member to ensure excellent patient care and maintaining a clean and organized reception area.

Requirements

To be successful in this role, you will need:

  • Good communication and social skills.
  • Good telephone skills and the ability to work under pressure.
  • A good standard of education, including a minimum of GCSE A to C in English and Maths.
  • Experience in a similar role, preferably in a GP practice.
  • Vision training or the ability to learn.