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Bodily Injury Claims Specialist
2 months ago
We are seeking a highly skilled Bodily Injury Claims Specialist to join our team at Hastings Direct. As a key member of our Bodily Injury team, you will play a crucial role in assisting and supporting our customers when they need us most.
Key Responsibilities- Proactively manage a portfolio of cases, investigating liability and third-party presented quantum claims (Damage and Personal Injury up to a value of £25,000) and agreeing fair outcomes within policy and legal liability.
- Negotiate between the Policy holder, Solicitors, and Third Parties to secure the best outcome for our customers.
- Manage and maintain effective relationships with internal and external stakeholders to ensure service level agreements, internal and external policies, and governance are adhered to.
- Gather information to enable early arrival at the correct liability decision, considering economic settlement and proactively securing appropriate recoveries to limit business exposure.
- Previous experience in handling a portfolio of claims.
- Excellent problem-solving capabilities.
- Strong communication skills.
- Pride and experience in delivering top-quality customer experiences.
- Good level of computer skills.
Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We focus on getting it right for our colleagues, customers, company, and community. We offer a range of benefits, including flexible working, a competitive bonus scheme, physical and mental wellbeing programs, and more.
We are an equal opportunities employer and welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.
