Internal Claims Auditor

4 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
Job Summary

As an Internal Claims Auditor at Hastings Direct, you will play a critical role in ensuring the effectiveness and efficiency of our claims processes. Your primary responsibility will be to develop a comprehensive understanding of internal claims processes, new initiatives, best practices, and the impact of inefficient processes on customer service, leakage, and fraud.

Key Responsibilities
  • Conduct robust, risk-based audits across claims areas to identify areas for improvement and provide balanced, accurate, and evidenced feedback to leadership and teams.
  • Deliver actionable recommendations to enhance claims processes, reduce leakage and fraud, and improve customer satisfaction.
  • Identify areas for indemnity savings and implement strategies to deliver financial benefits.
  • Manage root cause analysis for all complaints, including FOS, and recommend improvements to reduce complaints and increase renewal retention.
  • Effectively identify, manage, and report risk within your area of responsibility and enhance the risk management culture within your area.

Requirements
  • Claims experience and sound knowledge across multiple areas, including customer journey, own damage, total loss, intervention, recovery, third-party liability, credit hire, bodily injury, and household claims.
  • Excellent problem-solving skills, coupled with a proactive approach to work.
  • Strong analytical skills, with the ability to interpret MI and identify areas of risk and opportunity.

What We Offer

At Hastings Direct, we believe in creating a culture that supports our colleagues and enables them to deliver good outcomes for every customer. As an Internal Claims Auditor, you will be part of a team that is passionate about delivering excellent customer service, reducing leakage and fraud, and improving claims processes. We offer a competitive salary, flexible working arrangements, a comprehensive benefits package, and opportunities for professional development and growth. If you are a motivated and experienced claims professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job SummaryAs an Internal Claims Auditor at Hastings Direct, you will play a crucial role in ensuring the efficiency and effectiveness of our internal claims processes. Your primary responsibility will be to conduct robust, risk-based audits across various areas, including customer journey, own damage, total loss, and more.Key ResponsibilitiesDevelop a...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionInternal Claims AuditorLocation(s): Leicester, London or Bexhill (Hybrid). Although this role is majority homeworking, there is an expectation that you'll be able to commute to the office at least once a quarter.We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made significant...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Internal Claims Auditor | Risk Management and Auditing ExpertWe're seeking a meticulous Claims Auditor to develop and implement robust risk-based audits, ensuring operational efficiency and customer satisfaction.Key Responsibilities:Develop a comprehensive understanding of internal claims processes, identifying areas for improvement and implementing...


  • Leicester, Leicester, United Kingdom Hastings Direct Careers Full time

    Internal Claims Auditor Role OverviewHastings Direct Careers is seeking a skilled Internal Claims Auditor to join our team. As an Internal Claims Auditor, you will play a crucial role in ensuring the accuracy and integrity of our claims processes.Key Responsibilities:Develop a comprehensive understanding of internal claims processes, new initiatives, and...

  • Senior Claims Auditor

    4 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job SummaryWe are seeking a highly skilled Senior Claims Auditor to join our team at Hastings Direct. As a key member of our commercial claims team, you will be responsible for developing and implementing effective audit approaches to ensure the accuracy and efficiency of our claims processes.Key ResponsibilitiesDevelop a comprehensive understanding of our...

  • Motor Claims Auditor

    4 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a highly skilled Motor Claims Auditor to join our team at Hastings Direct. As a Motor Claims Auditor, you will play a critical role in ensuring the accuracy and efficiency of our claims processes.Key ResponsibilitiesDevelop a comprehensive understanding of our internal claims processes, new initiatives, best practices, and the...

  • Motor Claims Auditor

    4 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a highly skilled Motor Claims Auditor to join our team at Hastings Direct. As a Motor Claims Auditor, you will play a critical role in ensuring the accuracy and efficiency of our claims processes.Key ResponsibilitiesDevelop a comprehensive understanding of our internal claims processes, new initiatives, and best practices.Conduct...

  • Senior Claims Auditor

    4 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job SummaryWe are seeking a highly skilled Senior Claims Auditor to join our team at Hastings Direct. As a key member of our supplier audit team, you will be responsible for developing and implementing effective audit approaches to ensure compliance with our supplier contracts and policies.Key ResponsibilitiesDevelop and implement audit plans to ensure...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job DescriptionAs a Claims Audit Professional at Hastings Direct, you will be responsible for ensuring the accuracy and fairness of our insurance claims. You will work closely with our claims team to investigate and resolve claims in a timely and efficient manner. This role is a hybrid of homeworking and office-based work, with an expectation to attend the...

  • Supplier Auditor

    3 weeks ago


    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job SummaryWe are seeking a highly skilled Supplier Auditor to join our team at Hastings Direct. As a Supplier Auditor, you will be responsible for developing a complete understanding of all internal and supplier claims processes, new commercial initiatives, best practice, and the impact of inefficient processes/poor outcomes on customer journey, leakage,...

  • Internal Auditor

    4 weeks ago


    Leicester, Leicester, United Kingdom ARM Full time £550 - £650

    Internal Audit RoleARM is a specialist talent acquisition and management consultancy seeking a skilled Internal Auditor to join our team. The ideal candidate will have a strong background in internal audit, with experience working in a large corporation. Key responsibilities include:Providing assurance on the effectiveness of internal controls and risk...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job Title: Internal Claims AuditorWe are seeking a skilled Internal Claims Auditor to join our team at Hastings Direct. As a key member of our team, you will be responsible for ensuring the accuracy and integrity of our claims process.Key Responsibilities:Conduct audits of claims to identify potential risks and areas for improvementReview and analyze claims...


  • Leicester, Leicester, United Kingdom Churchill Howard Limited Full time

    Churchill Howard Limited are working alongside this brand named organisation to recruit a Senior Internal Auditor. This role is based in Leicester and will sit within the finance department within the Internal Audit team. The role reports into the Head of Internal Audit and Internal Audit Manager, focusing on the internal audit plan in various areas,...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a highly skilled Motor Engineering Claims Auditor to join our team at Hastings Direct. As a Motor Engineering Claims Auditor, you will be responsible for developing a complete understanding of all internal and supplier engineering processes, new commercial initiatives, best practice, and the impact of inefficient processes,...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a highly skilled Motor Engineering Claims Auditor to join our team at Hastings Direct. As a Motor Engineering Claims Auditor, you will be responsible for developing a complete understanding of all internal and supplier engineering processes, new commercial initiatives, best practice, and the impact of inefficient processes,...


  • Leicester, Leicester, United Kingdom BTA Full time

    Churchill Howard is partnering with a leading organisation to recruit a Senior Internal Auditor. This role is based in Leicester and will sit within the finance department, reporting to the Head of Internal Audit and Internal Audit Manager.The successful candidate will be responsible for:Developing and implementing the internal audit plan, focusing on key...


  • Leicester, Leicester, United Kingdom Churchill Howard Limited Full time

    Churchill Howard Limited is seeking a Senior Internal Auditor to join their team in Leicester. The successful candidate will be responsible for leading internal audits, developing the internal audit plan, and identifying business risks. Key skills and qualifications include professional certification in internal auditing or accounting, and competency in IT...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job SummaryWe are seeking a highly skilled Motor Engineering Claims Auditor to join our team at Hastings Direct. As a key member of our claims team, you will be responsible for developing a comprehensive understanding of our internal and supplier engineering processes, new commercial initiatives, best practices, and the impact of inefficient processes,...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Deliver ValueHastings Direct is a dynamic digital insurance provider committed to delivering exceptional customer experiences. We are seeking an Internal Claims Audit Specialist to join our team, leveraging their expertise to drive business growth and excellence.About the RoleDevelop in-depth knowledge of internal and supplier claims processes, commercial...

  • Corporate IT Auditor

    3 weeks ago


    Leicester, Leicester, United Kingdom TESTQ Technologies Full time

    Job OverviewTESTQ Technologies is seeking a skilled IT Auditor to join our solution design and development team. As an IT Auditor, you will play a crucial role in assessing the effectiveness of our IT systems and controls, ensuring they support our organization's objectives and comply with regulatory requirements.Key ResponsibilitiesConduct thorough audits...