Large Loss Claims Specialist

3 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
About the Role

We are seeking a highly skilled and experienced Large Loss Claims Handler to join our team at Hastings Direct. As a key member of our claims handling team, you will be responsible for managing a portfolio of complex motor personal injury claims, ensuring timely and effective resolution for our customers.

Key Responsibilities
  • Manage a portfolio of motor personal injury claims in excess of £150k per claim, ensuring timely and effective resolution.
  • Communicate with customers, witnesses, insurers, repairers, solicitors, medical agencies, and case managers to bring about speedy resolution of claims.
  • Act as a technical referral point, providing coaching, mentoring, and training to our wider claims handling teams.
  • Maintain Reinsurer confidence by reporting and providing timely and regular updates in accordance with our Reinsurance treaty.
  • Contribute to our bi-annual Large Loss Technical Forums by suggesting topics and issues to be covered and playing a more substantive role where required.
  • Play an active role in undertaking various strategic projects to ensure the team continues to evolve and stay a step ahead of industry trends and performance.
Requirements
  • Experience within the motor industry, handling personal injury claims in excess of £150k.
  • Strong indemnity and liability knowledge, with an understanding of the Civil Procedure Rules, Serious Injury Guide, The Rehabilitation Code, and litigation procedures.
  • Passionate about a career in Large Loss and keen to work on technical development.
What We Offer

At Hastings Direct, we offer a competitive salary, flexible working arrangements, and a comprehensive benefits package, including a competitive bonus scheme, physical and mental wellbeing support, and access to private healthcare and dental plans.

We are an equal opportunities employer and welcome applications from all suitably skilled persons, regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.



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