Large Loss Claims Specialist

1 month ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
Job Title: Large and Complex Loss Claims Handler

We are seeking an experienced and skilled Large and Complex Loss Claims Handler to join our team at Hastings Direct. As a key member of our claims handling team, you will be responsible for managing a portfolio of motor personal injury cases in excess of £150k per claim.

Key Responsibilities:
  • Managing a portfolio of motor personal injury cases in excess of £150k per claim
  • Communicating with customers, witnesses, insurers, repairers, solicitors, medical agencies, and case managers to bring about the speedy resolution of claims
  • Acting as a technical referral point, providing coaching, mentoring, and training to our wider claims handling teams
  • Maintaining reinsurer confidence by reporting and providing timely and regular updates in accordance with our reinsurance treaty
  • Contributing to our bi-annual Large Loss Technical Forums by suggesting topics and issues to be covered and playing a more substantive role where required by writing and/or delivering material
  • Playing an active role in undertaking various strategic projects to ensure the team continues to evolve and stay a step ahead of industry trends and performance
Requirements:
  • Experience within the motor industry, handling personal injury claims in excess of £150k
  • Strong indemnity and liability knowledge, with an understanding of the Civil Procedure Rules, Serious Injury Guide, The Rehabilitation Code, and litigation procedures
  • Someone who is passionate about a career in Large Loss and is keen/ready to work on their own technical development
What We Offer:

At Hastings Direct, we offer a competitive salary based on experience, flexible working arrangements, and a comprehensive benefits package, including a competitive bonus scheme, physical and mental wellbeing support, and access to private healthcare and dental plans.

We are an equal opportunities employer and welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.



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