Deputy SEND Operations Manager

3 weeks ago

London, Greater London, United Kingdom Islington Council Full time

About the Role

We are seeking a highly experienced and skilled Deputy SEND Operations Manager to join our SEND Team in Islington. The successful candidate will be responsible for managing a small number of young people with complex needs, dispute resolution and mediation processes. This will include managing elements of the client side of appeals to the SEND Tribunal on behalf of the local authority and health partners, in partnership with the Tribunals Officer.

Main Responsibilities

  • Manage the quality assurance of EHCPs to ensure they are specific, compliant and include measurable outcomes.
  • Liaise with the Virtual School to ensure Children Looked After are appropriately placed and achieving the outcomes as specified in the EHCP.
  • Act as the SEND link to commissioning functions, including social care placements, out of borough and Independent Special School placements.
  • Line manage a small team of between four and six SEN Keyworkers responsible for new assessments, annual reviews and placement searches.
  • Monitor performance against all statutory timescales, monitoring workload allocation and providing advice and guidance.
  • Provide high quality advice, guidance and support to colleagues in Pupil Services, partner agencies and schools, on the legal framework relating to children and young people with an EHCP or who are under assessment or for whom a request for assessment may be appropriate.
  • Lead on investigating and responding to complaints, councillor enquiries, and other challenges.
  • Ensure that there are appropriate procedures in place to ensure that children and young people with EHC Plans who are being educated out of school/college settings receive the support that they require, including managing the Annual Review process for these children and young people.
  • Represent the SEND team and/or Pupils Services at multi-agency meetings, as required.
  • Provide mentoring, coaching and performance management to keyworkers to help develop their knowledge and experience and ability to manage young people with a complex range of needs.
  • Contribute to Islington's areas of responsibility in the Change Programme Partnership as part testing and implementation phase of the new SEND and AP Improvement plan.

About Us

Islington Council is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. Successful candidates will be required to undertake a Criminal Record Check.

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