Sales Lead

2 weeks ago

Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Title: Partner Business Loyalty Sales Lead

Job Summary:

We are seeking a highly motivated and results-driven Sales Lead to join our Partner Business Sales team. As a Sales Lead, you will be responsible for managing the end-to-end process of customer cancellations, maintaining revenue, and growing customer product sets.

Key Responsibilities:

  • Proactively contact and manage inactive business partner base to maintain revenues and grow customer product sets.
  • Communicate with and update BP and Business Development Managers on accounts to improve our ability to service and retain customers.
  • Manage active and non-active partner lists, feeding back to BP managers with observations.
  • Perform inbound and outbound call activity to establish suitable resolutions for customers and the business.
  • Identify opportunities to maximise growth and revenue through cross-selling opportunities and referring to specialist sales teams.
  • Increase customer loyalty and reduce churn by working in synergy with other departments.

Requirements:

  • Demonstrate an ability to work within a fast-paced environment within the service industry.
  • Sound questioning and listening skills to pinpoint exact issues and gain resolution.
  • Can-do attitude with a flexible approach to work.
  • Build and maintain good working relationships with internal and external customers.
  • Possess excellent, assertive, and controlled telephone manner.
  • Proven experience in achieving sales targets in telecommunications or a related industry.
  • Strong leadership skills to inspire and gain trust from team members.
  • Demonstrated expertise in creatively retaining customers and implementing innovative solutions.
  • Excellent analytical and data-driven decision-making abilities to monitor and optimise team performance.
  • Exceptional presentation and communication skills to articulate sales performances and interact with stakeholders.

Why Choose Daisy?

  • Enjoy 25 days of holidays plus bank holidays, with the option to add more to your balance.
  • Invest in your professional development to help you reach your career aspirations.
  • Access eye care vouchers and discounted Medicash membership for your well-being.
  • Unlock discounts at over 1,200 retailers and exclusive offers on Daisy products.
  • Celebrate special occasions with an extra day off for your birthday or wedding.
  • Benefit from auto-enrolment in a salary pension scheme after probation.

About Us:

Daisy Communications is a leading provider of telecommunications services. We offer a range of products and services to individuals and businesses, including voice, data, and mobile solutions.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career development and growth.
  • A competitive salary and benefits package.
  • A range of employee benefits, including eye care vouchers and discounted Medicash membership.

How to Apply:

If you are a motivated and results-driven individual with a passion for sales and customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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