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Sales Lead

2 months ago


Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Title: Sales Lead - Partner Business Loyalty

Job Summary:

We are seeking a highly motivated and results-driven Sales Lead to join our Partner Business Loyalty team. As a Sales Lead, you will be responsible for driving sales growth and customer loyalty through proactive engagement with our business partners.

Key Responsibilities:

  • Proactively contact and manage the inactive business partner base to maintain revenues and grow the customers' product set.
  • Communicate with and update Business Partner and Business Development Managers on accounts to improve our ability to service and retain customers.
  • Manage active and non-active partner lists, feeding back to Business Partner managers with observations.
  • Perform inbound and outbound call activity to establish suitable resolutions for both the customer and the business/Partner in a timely manner.
  • Identify opportunities to maximise growth and revenue through cross-selling opportunities, referring where appropriate, to specialist sales teams.
  • Increase customer loyalty and reduce churn working in synergy with other departments.

Requirements:

  • Demonstrate an ability to work within a fast-paced environment within the service industry.
  • Sound questioning and listening skills, being able to pinpoint the exact issue in order to gain resolution.
  • Can-do attitude with a flexible approach to work.
  • Build and maintain good working relationships with both internal and external customers.
  • Possess excellent, assertive, and controlled telephone manner.
  • Proven experience in achieving sales targets in telecommunications or a related industry.
  • Strong leadership skills with the ability to inspire and gain trust from team members to their full potential.
  • Demonstrated expertise in creatively retaining customers and implementing innovative solutions.
  • Excellent analytical and data-driven decision-making abilities to monitor and optimise team performance.
  • Exceptional presentation and communication skills to articulate sales performances and interact with stakeholders.

Why Choose Daisy?

  • Enjoy 25 days of holidays plus bank holidays, with the option to add more to your balance.
  • Invest in your professional development to help you reach your career aspirations.
  • Access eye care vouchers and discounted Medicash membership for your well-being.
  • Unlock discounts at over 1,200 retailers and exclusive offers on Daisy products.
  • Celebrate special occasions with an extra day off for your birthday or wedding.
  • Benefit from auto-enrolment in a salary pension scheme after probation.

About Us:

Daisy Communications is a leading provider of business communications solutions. We are committed to delivering exceptional customer service and driving business growth through innovative solutions.

How to Apply:

If you are a motivated and results-driven individual with a passion for sales and customer loyalty, please submit your application. We look forward to hearing from you