FM Manager

2 weeks ago


Kent, United Kingdom Galliford Try Full time

About the Role:

We are seeking a highly skilled FM Manager to join our team at Galliford Try. As a key member of our Facilities Management Business, you will be responsible for managing the delivery of Hard and Soft FM Planned and Reactive Services to the Kent EHFA project.

Key Responsibilities:

  • Manage the specific delivery of Hard and Soft FM Planned and Reactive Services to the Kent EHFA project.
  • Develop, manage, and regularly review the Planned Preventative Maintenance module of the CAFM system.
  • Develop and maintain comprehensive asset registers to ensure project assets are identified and maintained in line with Statutory Compliance obligations.
  • Manage the receipt of tasks reported via the West Kent Housing Association and the subsequent reporting of actions related to the tasks to the GTFM Customer Service Centre.
  • Ensure all contractual KPIs related to service delivery to the project are met.
  • Manage the preparation and delivery of any Variations and Additional and Void Works generated in the project.
  • Manage the preparation and delivery of GTFM's Lifecycle responsibilities to the Kent EHFA project.
  • Identify and implement improvements related to resources and efficiencies in service delivery to the project.
  • Participate in all internal and external audits identified by GTFM, the Client, or external parties.
  • Manage relevant induction and training for new and existing staff, including approved GTFM supply chain partners.
  • Manage accurate records and details for contractual and GTFM procedures.
  • Manage and participate in out-of-hours issues and emergencies as required.
  • Ensure compliance with GT Risk and Quality Management policies and procedures.
  • Develop and manage a programme of Health and Safety inspections across the facilities and services.
  • Record details of shortfalls and identify improvements and report and document any Health and Safety Environmental incidents or non-compliances.
  • Ensure compliance with Clients and GT Policies related to Safeguarding of Children and Vulnerable Persons.
  • Monitor and update the GTFM Compliance Tracker related to the Kent EHFA project.
  • Manage and develop the day-to-day working relationships with Kent County Council representatives, the Kent EHFA SPV, and West Kent Housing Association.
  • Develop and enhance working relationships with the West Kent Housing Association on-site representatives.
  • Participate in meetings with representatives of Kent County Council, the Kent EHFA SPV, and West Kent Housing Association, and relevant user groups.
  • Manage formal and informal meetings with GTFM specialist sub-contractors engaged in the delivery of the Services.
  • Engage in the procurement of sub-contractors to develop a competent and strong supply chain for the delivery of reactive and planned maintenance activities.
  • Engage in the development and implementation of business plans and financial budgets related to the delivery of the Services.
  • Manage project budgets in conjunction with the GTFM Commercial Team to meet agreed/set targets.
  • Participate in Business Development Activities as directed.

About You:

  • Relevant qualification in Facilities Management, Building, Engineering, or a related field.
  • Proven experience in Facilities Management within a PFI environment.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
  • Solid understanding of Facility Management principles, practices, and guidelines.
  • Proficiency in Computer Aided Facility Management (CAFM) and other relevant software applications.
  • Strong analytical and problem-solving abilities, with a focus on continuous improvement.
  • Ability to prioritise tasks and meet deadlines in a fast-paced environment.
  • Willingness to work flexible hours and respond to emergencies outside of regular business hours, as needed.

About Us:

Galliford Try is one of the UK's leading construction groups, with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain, and stakeholders to deliver lasting change and long-term value.



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