Customer Success Delivery Manager
7 days ago
Swoop Funding is an exciting, fast-growing fintech platform connecting SMEs to funding solutions through debt, equity finance, and grants. Our mission is to take the stress out of financing for SMEs by leveraging core data points and financial information to help business owners understand the marketplace and uncover the best funding and saving solutions for their businesses.
As a CUSTOMER SUCCESS DELIVERY MANAGER, you will play a critical role in helping our accountant partners achieve their goals while strengthening their relationship with Swoop. Your key responsibilities will include:
- Serve as a trusted advisor for customers, ensuring they feel supported and understand how to make the most of our platform.
- Develop commercial acumen with the ability to identify upsell opportunities and confidently introduce new products.
- Collaborate with internal teams (sales, support, operations) to resolve issues and optimize the customer experience.
We are committed to providing a comprehensive benefits package, including a competitive salary of £40,000 base salary with OTE £52,000+ and 25 days holiday per year increasing to 26 days after one year's service.
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Customer Success Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Artis Recruitment Full timeKey ResponsibilitiesAs a Technical Project Manager, your primary focus will be on managing software deployments from planning to delivery. You will oversee timelines, deliverables, and progress to ensure alignment with internal goals and customer expectations.Your key responsibilities will include:Managing the software deployment lifecycle, including...
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Customer Success Strategist
1 week ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeLead Customer Success Strategy for MedTech Scale-upWe are seeking a seasoned Customer Success expert to lead the strategy and execution of our customer success function.The ideal candidate will have experience in SaaS Customer Success, specifically within the dental or orthodontal space or primary care space. A proven track record of building processes,...
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Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Palo Alto Networks Full timeCustomer Success ManagerWe're seeking an experienced Customer Success Manager to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you'll be responsible for delivering exceptional customer experiences and driving business value for our customers.About the RoleAs a Customer Success Manager, you will operate as the point...
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Customer Success Manager
7 days ago
London, Greater London, United Kingdom insightsoftware Full timeJob OverviewWe are seeking an experienced Customer Success Manager to join our team at insightsoftware. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction and retention by developing and implementing effective customer success strategies.The ideal candidate will have a strong background in customer...
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Lead Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...
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Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Aeo Connect Full timeAt Aeo Connect, we are seeking a Customer Success Manager to join our dynamic team. This exciting role offers an estimated salary of $85,000 - $110,000 per annum.The successful candidate will be responsible for delivering exceptional customer outcomes and experiences by making every connection count.The key responsibilities of this role include:Sales...
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Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Palo Alto Networks Full timeJob OverviewPalo Alto Networks is a leading cybersecurity company that aims to protect the digital way of life. We are looking for a talented Customer Success Manager to join our team in EMEA region.The ideal candidate will have 8+ years of experience in customer-facing roles, with a specialization in software product and service delivery to strategic...
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Project Delivery Specialist
7 days ago
London, Greater London, United Kingdom Program Manager, EMEAAPAC Full timeLewis Hamilton may not be the best pilot but London Stansted Airport has remained one of the most popular airports globally since it opened in 1948. As part of MAG, the largest UK-owned airport operator group, it employs approximately 11,600 people and generates a revenue of about £7 billion yearly.Job DescriptionThe Construction Manager role at MAG...
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Customer Success Manager
1 week ago
London, Greater London, United Kingdom RateGain Full timeJob DescriptionWe are seeking a highly skilled Customer Success professional to drive growth and revenue for our clients through strategic account management.The ideal candidate will have 6+ years of experience in programmatic display and media, as well as a strong background in travel/tourism/hospitality industry.Key Responsibilities:Develop and execute...
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Deliveries and Collections Specialist
1 day ago
London, Greater London, United Kingdom DX Delivery Full timeTo deliver exceptional customer service to customers' premises as part of a multi-drop delivery route.Job DescriptionEnsure all products are transported safely to the customers' premises, treating their freight as if it were their own.Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times.Undertake...
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Customer Success Professional
1 month ago
London, Greater London, United Kingdom context recruitment Full timeAre you a motivated and organized individual looking for a new challenge? Do you have a passion for delivering exceptional customer service and driving business growth? If so, we encourage you to apply for the role of CUSTOMER SUCCESS PROFESSIONAL at Context Recruitment.We are seeking a highly skilled professional with 3+ years of experience in Service...
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Freight Delivery Coordinator
1 day ago
London, Greater London, United Kingdom DX Delivery Full timeBecome a key member of our team as a Freight Delivery Coordinator and play a vital role in delivering exceptional customer service to customers' premises as part of a multi-drop delivery route.Key ResponsibilitiesTransport goods safely to customers' premises, adhering to our high standards of customer service.Conduct daily vehicle checks to ensure defects...
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Global Customer Success Manager
7 days ago
London, Greater London, United Kingdom Bandwidth Recruitment Full timeCustomer Success Manager Job SummaryBandwidth Recruitment is seeking a Global Customer Success Manager to join our team. As a key member of our client-facing team, you will be responsible for driving customer adoption and value through effective project delivery, customer education, and relationship-building. About the RoleIn this role, you will work closely...
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Deliveries Specialist
1 week ago
London, Greater London, United Kingdom DX Delivery Full timeDX Delivery is seeking a skilled Deliveries Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service to our clients by transporting their products safely and efficiently to their required premises.">Key Skills and Qualifications:">Proven track record of driving 3.5t vehicles in a...
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Global Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Bandwidth Recruitment Full timeWe are seeking a Global Customer Success Manager to join our team at Bandwidth Recruitment. In this role, you will be responsible for driving adoption and customer value by managing overall project delivery, including customer education and training, system configuration, QA, and setup.Key responsibilities include:Managing multiple customers and their...
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Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom BlueOptima group Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to lead our customer success strategy and team. As a key member of our executive leadership team, you will develop and execute a customer-centric approach that drives client retention, growth, and satisfaction.About BlueOptima GroupBlueOptima Group provides...
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Customer Success Manager for FSI
1 week ago
London, Greater London, United Kingdom NCC Group Full timeWe are seeking a results-driven and ambitious Customer Success Manager for FSI to join our dynamic team at NCC Group.Job RoleThis role is responsible for leading the development and growth of customer accounts by shaping compelling propositions, conducting comprehensive research, and providing invaluable insights into sector-specific challenges, nuances, and...
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Customer Success Director
1 day ago
London, Greater London, United Kingdom Fastmarkets Full timeJob OverviewWe are seeking a highly motivated and experienced Customer Success Director to lead our team in delivering exceptional customer experiences. This is a full-time, fixed-term contract role with a 9-month duration.The successful candidate will have a proven track record of leading global customer success teams, fostering high-performance cultures,...
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Customer Success Advocate
2 weeks ago
London, Greater London, United Kingdom Socotra, Inc. Full timeCompany Overview: Choco is a pioneering company on a mission to revolutionize the global food system by optimizing the way food is sold, ordered, distributed, and financed. Our cutting-edge AI-focused software connects distributors with their customers to operate waste-free and efficiently. By leveraging our innovative technology, we empower businesses to...
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Customer Success Manager
1 week ago
London, Greater London, United Kingdom Huntress Full time**Job Title:** Customer Success Manager**Location:** London/Hybrid**Duration:** 6 Months**Salary Range:** £125-£165 (Umbrella)We are seeking an experienced Customer Success Manager to join our team on a 6-month assignment. The successful candidate will be responsible for engaging customers through various forms of in-person and video...